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Kanak_Lata_Singh
Dec 2024

Hi @Jodine_Oquendo , @Bonny_Bonar , @Heather_Davis

I have purchased the mongo db associate developer exam , before attempting that i had some queries , need your guidance for that

1 . After purchase , can i write the exam any time i am ready or any expiry date is there ?
2 . If during exam , I face any issues , who shall i contact ?
I have already emailed to certification@mongodb.com , awaiting the response .

Please help to clarify this .

Thank you.

Heather_DavisMongoDB Employee
Dec 2024

@Kanak_Lata_Singh
Apologies for the delay! I have answered your questions below:

1 . After purchase , can i write the exam any time i am ready or any expiry date is there ? Once you purchase the exam, you can take at anytime. The exam will not expire once purchased.

2 . If during exam , I face any issues , who shall i contact ?
You will be connected to a proctor during your exam. If you run into any issues during the exam, please ask your proctor for help.

We also recommend running a systems check prior to taking your exam. Please review Examity’s test-taker resources for more information on what to expect when you take your exam.

I hope this helps. Good luck on your exam and let us know if you have any further questions!

12 days later
Nuvvula_Chaturya
Dec 2024

Hello i accidentally kept my id number as my name now i want attempt a exam on MongoDB but due to the mismatch of my name here and my government name i am unable to write my exam in examicity so can u update the name

Nuvvula_Chaturya
Jan 2

Hey
I sent you a mail with my correct details can you update it Please.
Thankyou

Arthur_Fonseca
Jan 2

Hello, I would also like some support on updating the certification pdf name and last name to “Arthur Fonseca”, I have messaged certification@mongodb.com but it always create and solve the issue instantly. I have fixed my name on all my mongodb profiles but the PDF is still issue to the wrong name.

Thank you in advance!

Kanak_Lata_Singh
Jan 6

Hi @Heather_Davis

Just wanted to check if for multiple selections kind of questions , for correct ones any partial marks are awarded , or whole answer is marked as wrong if 2 selections are correct and one is wrong ?

Heather_DavisMongoDB Employee
Jan 6

@Kanak_Lata_Singh Hello! Great question. We do not provide partial points for multiple select questions. Candidate’s must select all of the correct answers and none of the incorrect ones to recieve credit for that question. Hope this helps!
Good luck on your exam and let us know if you have any further questions!

Yatam_Tejaswini
Jan 9

Hi,

I mistakenly used my ID number in place of my name while creating my account. I am now facing an issue attempting an exam on MongoDB, as there is a mismatch between the name on my account and the name on my government-issued ID. This mismatch is preventing me from proceeding with the exam on Examicity.

Could you please assist me in updating the name on my account to match my government ID?

1 month later
12 days later
cosmin_iulian_gheorghinca
Mar 3

Hi,
I am writing to request an update to my Examity Profile. There is a mismatch between the first name / last name on my mongodb profile and examity profile and is preventing me from taking the exam.
I’ve already sent the request to certification@mongodb.com.

23 days later
12 days later
Mohana_Sivakolundu
1d

I have done all the steps in the mail but still the name is not changed

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