2
Yelaina_McFarlane
Dec 2024

Hi everyone, I have been tyring to complete the MongoDB uni labs, but the terminal is always empty and I am not able to type anything in it either.

Inserted a picture below to show what I am seeing.

image
image1867×894 123 KB

2
Davenson_LombardMongoDB Employee
Dec 2024

Hi @Yelaina_McFarlane,

thanks for reaching out.

Normally, this issue can be resolved by refreshing the browser tab or clicking on the refresh button (on the left “instructions”).

Did you observe this behavior in multiple labs? If so, are you using a work computer? Asking because there’s been issues with security configuration causing problems of the same nature.

1 month later
Sujith_Nadh
Jan 20

any luck in finding resolution ? I am having the same issue. Tried different explorer same issue.

14 days later
Sujith_Nadh
Feb 7

Looks like this is an issue with company firewall. its blocking Atlas. Thanks for the hep support.

2 months later

Closed 2 days ago

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