I cleared my MongoDB DBA exam on 24th February, 2025. But i didn’t receive my certificate yet. I have mailed several times on certification@mongodb still I am not getting any proper help. On my dashboard it is showing claim batch but when i am clicking it , it redirects me to credly page where it is saying batch unverified contact the issuer. Kindly help me through this.
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14 days later
Hi Sachin! Sorry for the delay to respond here. I hope by now that you have received everything but I will check into this for you and reach back out as soon as possible. Thank you so much.
Best,
Jo
21 days later
Hi Sachin! I do see your certificate for the MongoDB DBA exam on your dashboard. Please let me know if you are still having an issue so I can continue to troubleshoot. Thank you!
Have a good week,
Jodine
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