Server connection to atlas MongoDB timed out

MongoDB Atlas
1

Hello everyone,

My application is timing out when trying to establish a connection to my atlas instance.
The connection string is correct as it works localy on my laptop.

In the Network access category I did activate the allow all IP addresses in order to make sure that the issue was not related to an IP filtering issue.

My app is deployed through coolify on a server hosted by Hetzner. I did found an old issue mentionning some blacklisting of IP’s for this provider (Server is not able to establish connection to mongodb atlas).

Is there anyone who can confirm or point me to any idea that might resolve the issue?

Thanks!

2

Hello, You double-check your Network Access settings in MongoDB Atlas. Ensure that the IP address of your server is correctly added to the IP access list. Sometimes, even with “allow all IP addresses” enabled, specific configurations might be required .Ensure that there are no firewall rules or security group settings on your server that might be blocking the connection to MongoDB Atlas. This includes both inbound and outbound rules. more help…

3

Are you on the free M0 cluster? I’m getting this as well but only after a period of time. For a 3mb collection, it will initially load within a couple seconds and then take about 30 seconds to retrieve.