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Jul 2024

Hey All,
I am trying to update a dashboard I downloaded in which gets data from mongo DB to Power BI and I have installed both options (Power BI Connector and ODBC) however getting the error in the screenshot

Was this working previously? Do you know what has changed? Is this occurring on Power BI Desktop or are you in Power BI Service (cloud/Fabric) with the Gateway?

4 months later

Hey,
I just had the exact issue. After installing Power BI and all the drivers onto a new computer, it stopped working.
After a lot of time, I managed to find the issue. In my case, I downloaded the 32-bit version of Power BI, and the driver supplied on the MongoDB website (Download Atlas SQL ODBC Driver | MongoDB) is a 64-bit one.

So in my case removing the 32bit Power BI version and installing a 64bit version solved the issue.

I hope it will help someone else in the future.