Error while connecting to compass from atlas

Rajjat_Sharma · 2024-08-12T15:16:51.727Z

Failed to retrieve server info

MongoNetworkError: 6890880:error:10000438:SSL routines:OPENSSL_internal:TLSV1_ALERT_INTERNAL_ERROR:…..\third_party\boringssl\src\ssl\tls_record.cc:592:SSL alert number 80

Fabio_Ramohitaj · 2024-08-13T15:04:43.238Z

Hi @Rajjat_Sharma and welcome to the community!
You should whitelist your ip.

Error while connecting my database through Mongodb compass MongoDB Atlas

You need to pick the IP address to connect [error] As you can see it’s asking to add the current IP address You have to pick that one, I had the same issue for the past few days, but now it’s fixed

Best Regards

SURYA_N · 2024-12-28T13:27:46.012Z

My IP address is added but I’m still facing this issue

MD_AMINUL_ISLAM · 2025-03-19T10:55:50.414Z

Same here, IP added but still issue

Topic	Replies	Views	Activity
WHAT IS THE HOST METRICS USED FOR REPLICATION LAG? MongoDB Atlas	0	295	Apr 2024
createSearchIndex is not working from mongosh connected from window machine MongoDB Atlas mongodb-shell	4	747	May 2024
Question on Specifying Path for Data Federation in Atlas MongoDB TimeSeries Collection MongoDB Atlas time-series atlas-data-federation	0	430	Jun 2024
[Atlas] - Disable cluster scale notifications MongoDB Atlas	1	310	Jun 2024
Combing atlas search and atlas vector search MongoDB Atlas aggregation vector-search	1	154	Aug 2024

Error while connecting to compass from atlas

New & Unread Topics

Want to read more? Browse other topics in MongoDB Atlas or view latest topics.