Error while connecting to compass from atlas

Rajjat_Sharma · 2024-08-12T15:16:51.727Z

Failed to retrieve server info

MongoNetworkError: 6890880:error:10000438:SSL routines:OPENSSL_internal:TLSV1_ALERT_INTERNAL_ERROR:…..\third_party\boringssl\src\ssl\tls_record.cc:592:SSL alert number 80

Fabio_Ramohitaj · 2024-08-13T15:04:43.238Z

Hi @Rajjat_Sharma and welcome to the community!
You should whitelist your ip.

Error while connecting my database through Mongodb compass MongoDB Atlas

You need to pick the IP address to connect [error] As you can see it’s asking to add the current IP address You have to pick that one, I had the same issue for the past few days, but now it’s fixed

Best Regards

SURYA_N · 2024-12-28T13:27:46.012Z

My IP address is added but I’m still facing this issue

MD_AMINUL_ISLAM · 2025-03-19T10:55:50.414Z

Same here, IP added but still issue

Marco_N_A1 · 2025-08-04T14:02:52.274Z

I am having a different problem, anyone knows how to fix it? The error message is “DataSource.Error: ODBC: ERROR [HY000] [MongoDB][API] Caught panic: Any { … } Ok(“in file ‘core\src\collections.rs’ at line 136”) Details: DataSourceKind=Odbc DataSourcePath=dsn=TradeCafe OdbcErrors=[Table]”