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Retrieve IntelliJ Logs

This page describes how to retrieve log files from IntelliJ IDEA.

About This Task

Log files help the MongoDB development team diagnose bugs in the IntelliJ Plugin. When you retrieve logs, IntelliJ generates a zip file with the following contents:

  • General information about the IDE installation such as version, host OS, host CPU, available memory, and other plugins that might affect current functionality.

  • Thread dumps of the current state of IntelliJ.

  • Internal state of the UI.

  • OpenTelemetry metrics from IntelliJ.

  • Logs of all plugins, including the MongoDB for IntelliJ Plugin.

Steps

1

Open the Help menu.

In the IntelliJ top menu bar, click Help.

2

Click Collect Logs and Diagnostic Data.

In the drop-down menu, click Collect Logs and Diagnostic Data.

A pop-up warning appears, mentioning that the collected information might contain sensitive data.

3

Download the log files.

Click Show in Finder.

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