When trying to connect in the compass,It is saying authenciation fail

Rakesh_39108 · 2018-11-20T19:36:22.376Z

fire wall is not blocking.
ping, tracert and telnet are working.
all the fields are properly checked.
Cant go ahead with the problem,
SomeOne look into the problem plz. Screenshot%20(128)

Mike_67094 · 2018-11-20T22:17:26.406Z

@Rakesh_39108 Have you tried confirming connectivity with MongoShell as well? If anything that would isolate your issue to Compass.

HTH,
Mike

Soy_80183 · 2018-11-20T23:47:52.878Z

Check password two hyphens

cagaozer · 2018-11-21T05:34:09.536Z

I had the same error, before copy and pasting the username/password pair again, and making sure I don’t copy any white spaces…

Sandeep_49761 · 2018-11-21T06:33:13.529Z

i tried with two hyphens as well. It’s not working.

Sandeep_49761 · 2018-11-21T06:58:34.942Z

It worked with below details
Hostname: cluster0-shard-00-00-jxeqq.mongodb.net
Username: m001-student
Password: m001-mongodb-basics
Replica Set Name: Cluster0-shard-0
Read Preference: Primary Preferred

Rakesh_39108 · 2018-11-21T08:56:53.888Z

how to connect to mongo shell

Rakesh_39108 · 2018-11-21T08:59:27.430Z

problem solved thanks for helping.

rajcheram · 2018-11-22T01:46:21.457Z

Dear MongoDB Team,
Kindly Help to Update the video with correct password. As per the video for the following,
Chapter 1: Introduction -> Connecting to MongoDB Using Compass, password is said as “m001-mongodbbasics”.
Thank you for your understanding and support.

rajcheram · 2018-11-22T01:48:14.882Z

Me Too faced the same issue. Then referred the link,
https://university.mongodb.com/mercury/M001/2018_November/chapter/Chapter_1_Introduction/lesson/594d8f1e8c07c3a9b60bdfb3/tab/594d8f2b88d709e4399ec60a
sadly it was not given in the mobile app.

kanikasingla · 2018-11-23T09:08:13.021Z

Hi rajcheram,

Thanks for the feedback!

As difficult it is to re-create the lecture videos, but we have mentioned correct password in the lecture notes.

Kanika

Soy_80183 · 2018-11-23T13:19:51.083Z

Realm Graphql query with MongoDB operators Atlas GraphQL API

I figured. Thanks Drew.

rajcheram · 2018-11-27T00:20:48.064Z

Hi Kanikasingla,
I can understand. Thank you.

David_16980 · 2019-05-15T14:13:01.323Z

Thank you so much! It worked fine!

system · 2022-09-14T00:40:36.006Z