1

fire wall is not blocking.
ping, tracert and telnet are working.
all the fields are properly checked.
Cant go ahead with the problem,
SomeOne look into the problem plz.Screenshot%20(128)

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2

@Rakesh_39108 Have you tried confirming connectivity with MongoShell as well? If anything that would isolate your issue to Compass.

HTH,
Mike

3

Check password two hyphens

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4

I had the same error, before copy and pasting the username/password pair again, and making sure I don’t copy any white spaces…

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5

i tried with two hyphens as well. It’s not working.

6

It worked with below details
Hostname: cluster0-shard-00-00-jxeqq.mongodb.net
Username: m001-student
Password: m001-mongodb-basics
Replica Set Name: Cluster0-shard-0
Read Preference: Primary Preferred

7

how to connect to mongo shell

8

problem solved thanks for helping.

1 Like
9

Dear MongoDB Team,
Kindly Help to Update the video with correct password. As per the video for the following,
Chapter 1: Introduction -> Connecting to MongoDB Using Compass, password is said as “m001-mongodbbasics”.
Thank you for your understanding and support.

10

Me Too faced the same issue. Then referred the link,
https://university.mongodb.com/mercury/M001/2018_November/chapter/Chapter_1_Introduction/lesson/594d8f1e8c07c3a9b60bdfb3/tab/594d8f2b88d709e4399ec60a
sadly it was not given in the mobile app.

11

Hi rajcheram,

Thanks for the feedback!

As difficult it is to re-create the lecture videos, but we have mentioned correct password in the lecture notes.

Kanika

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13

Hi Kanikasingla,
I can understand. Thank you.

1 Like
14

Thank you so much! It worked fine!