1

Unable to connect to MongoDB compass.
Error message says “Could not connect to MongoDB on provided host and Port”

2

Hi there,

Could you please provide us with a screenshot of your connection criteria in the Compass UI?

Thanks,
Barry

3

mongoDB-Error
mongoDB-Error.JPG1236×831 55.8 KB

4

I am able to connect
Are you able to connect from mongo shell?
Please check this

About the Chapter 1: Compass Connection [Solution]

5

I noticed that you have not checked the SRV Record option in the Compass UI.

Atlas uses DNS SRV records to simplify the connection string when connecting to a replica set.

Please check this option and try again.

Barry

6

@barryoneill
Hi, I am also facing same issue, even after checking the SRV Record option, it is showing another error MongoDB not running on the provided host and port .

Screenshot%20from%202019-03-14%2000-57-01
Screenshot from 2019-03-14 00-57-01.png1357×672 48.5 KB

7

Hi KodeKracker,

I see you have pasted host twice in your Hostname textbox. Secondly, if you have SRV on, use this string in your host please: “cluster0-jxeqq.mongodb.net”.

Kanika

1 Like
8

Thanks @Kanika for pointing out the error in typing value in Hostname field. :relieved:
It is workin now even for host value cluster0-shard-00-00-jxeqq.mongodb.net as given in
Chapter 1: Introduction - Lab 1.1: Install Compass and Connect

1 Like
9

Unable to connect, attaching the screenshot
image

10

Hi @Praveen_61728,

Please try switching off the SRV Record field.
If you still face this issue, please refer to the following post:

I hope it helps!!
Please let me know, if you still face any problem.

Thanks,
Sonali