Timeout at Serverless cluster

[ZoomPixels_SAS]

Hi, i have similar trouble like this:

Does Atlas Serverless clusters suffer from really slow cold starts?

Hi John, The behavior you are experiencing is unexpected. Serverless database should not behave differently in this the example you posted. I will be reaching out to you directly to further debug the issue. Sincerely, Serverless PM team

When the serverless database had more than 5 minutes idled, the connection lost and reconnect, and take’s 1 minute delay to start again.

At free cluster I didn’t have this situation.

Thank you for your help

[Andrew_Davidson]

This is definitely not expected… in fact one of the key architectural advantages of how Atlas serverless instances are built is to not have to deal with cold start issues. Would you mind opening a support case?

[SFM_K_4]

We’re experiencing the same problem. is there any solution?

[James_Allchin]

Seeing the same issue here when using Mongo Serverless Cluster. When running on Vercel using Next JS serverless functions (or in other words serverless nodejs function), we intermittently get timeout connection issues.

[Esther_Oluwadeyi]

@James_Allchin Were you ale to solve this? We are experiencing the same with nextjs server action on Vercel as well.

[Bruno_Rossato_de_Araujo]

We have the problem here. We’re usign serverless cluster with node.js Express