I was approved, but I keep receiving this message:
“Welcome and thanks for logging in. Unfortunately, we are unable to verify your status as a participant in the GitHub Student Developer Pack. Please visit the GitHub Student Pack home for additional information and how to register.”
I’ve already completed courses on MongoDB and received a 50% discount.
Could you please help me understand why this message still appears even after my approval?
Hi there and welcome to the forums! Do you mind clarifying what you mean by “approved”? What were you approved for? Do you mean that you entered your GitHub credentials on mongodb.com/students and got the “Success!” message?
If you previously successfully entered your GitHub credentials mongodb.com/students but you received a 50% discount voucher rather than a 100% discount voucher, the issue may be that your MongoDB University email address is different from your GitHub email address. This may be why you are now getting the “Unable to verify your status as a participant in the GitHub Student Developer Pack” message now.
Please ensure that you are entering the email address associated with the GitHub account that has active GitHub Student Developer Pack benefits.