Ops manager Backup Daemon not recognizing Windows MongoDB Enterprise builds

[Chalapathi_Raju_Nand (Chalapathi Raju Nanduri)]

Ops Backup Daemon not recognizing Windows MongoDB Enterprise builds.

can some one help to fix this issue.

[Chalapathi_Raju_Nand (Chalapathi Raju Nanduri)]

Any one can help on this ?

[chris (Chris Dellaway)]

Hi @Chalapathi_Raju_Nand

If you are running MongoDB Enterprise, you should open a case with MongoDB Support, this is part of what you are paying for.

[Chalapathi_Raju_Nand (Chalapathi Raju Nanduri)]

Not i don’t have any entitlement with MongoDB. I am facing this error when I am on self-learning.

[Md_Azaz_Ahamad1 (Md Azaz Ahamad)]

please suggest me same issue I am getting …please tell anyone how to resolve it

[Fabio_Ramohitaj]

Hi @Md_Azaz_Ahamad1,
As mentioned from the error, you are not using an Enterprise version of MongoDB with the version higher than 4.2.

Regards

[Md_Azaz_Ahamad1 (Md Azaz Ahamad)]

ok but I want know that I have already install ops manager community version and also enable replication with 3 instance …Now when I tried to enable continous backup but this is the error showing

mongodb versions greater than 4.2.0+ must be enterprise build to enable backup

Now please anyone tell me , I have to again install ops manager enterprise version,and also I have to remove ops manager community version which I have installed right now and then have to enable replication again …and after that I have to setup continous backup

[chris (Chris Dellaway)]

@Md_Azaz_Ahamad1

ops manager community version

No such thing as Community Version Ops Manager. Ops Manager is included with an Enterprise Advanced subscription.

@Md_Azaz_Ahamad1

mongodb versions greater than 4.2.0+ must be enterprise build to enable backup

The key word here is Enterprise. Ops Manager only support continuous backup with Enterprise Edition. So the mongo deployment will need to be upgraded to Enterprise.

[Md_Azaz_Ahamad1 (Md Azaz Ahamad)]

but how to do it please suggest some steps

[chris (Chris Dellaway)]

It is the same as this version upgrade tutorial, but you select the same version with -ent

For example, if you are running 6.0.10 you would select 6.0.10-ent and let Ops Manager do its thing.

Change the Version of MongoDB — MongoDB Ops Manager 6.0

You should really open a support case as MongoDB support can guide you well with this.

[Md_Azaz_Ahamad1 (Md Azaz Ahamad)]

when I am doing so it is showing the following error

<rs-az_5> [06:52:09.899] Plan execution failed on step Download as part of move Download : <rs-az_5> [06:52:09.899] Postcondition failed for step Download because [‘desiredState.FullVersion’ is not a member of ‘currentState.VersionsOnDisk’ (‘desiredState.FullVersion’={“trueName”:“6.0.10-ent”,“gitVersion”:“8e4b5670df9b9fe814e57cb5f3f8ee9407237b5a”,“modules”:[“enterprise”],“major”:6,“minor”:0,“patch”:10}, ‘currentState.VersionsOnDisk’=[{“trueName”:“6.0.10”,“gitVersion”:“8e4b5670df9b9fe814e57cb5f3f8ee9407237b5a”,“modules”:,“major”:6,“minor”:0,“patch”:10}])]. Outcome=3

[Md_Azaz_Ahamad1 (Md Azaz Ahamad)]

how can I solve??? please suggest something

[chris (Chris Dellaway)]

I’m going to restate my previous comment.

@chris

You should really open a support case as MongoDB support can guide you well with this.

It appears the agent is fail to download the target version.

• Do the hosts running mongod have internet site access, specifically: downloads.mongodb.com
• Is your Ops Manager in local mode?