MongoS 5.0.28 segfault with signal 11

Dear all,

We are experiencing issues with our MongoDB deployment. We have a sharded clusters with 3 nodes, 3 mongos instances, one replica set + the sharding config replicaset.

We’ve observed our MongoS all crashing within seconds of each other, with the following error logs:

{"t":{"$date":"2024-08-24T13:48:56.368+00:00"},"s":"F",  "c":"CONTROL",  "id":6384300, "ctx":"conn619096","msg":"Writing fatal message","attr":{"message":"Invalid access at address: 0x7\n"}}
{"t":{"$date":"2024-08-24T13:48:56.370+00:00"},"s":"F",  "c":"CONTROL",  "id":6384300, "ctx":"conn619096","msg":"Writing fatal message","attr":{"message":"Got signal: 11 (Segmentation fault).\n"}}

Interestingly, it’s MongoS that crashes not MongoD (but that makes things even worse for us as they all crash, rendering the DB unavailable).

Here is the complete stacktrace:

Full stack trace

{
“t”: {
“$date”: “2024-08-24T13:48:56.732+00:00”
},
“s”: “I”,
“c”: “CONTROL”,
“id”: 31380,
“ctx”: “conn619096”,
“msg”: “BACKTRACE”,
“attr”: {
“bt”: {
“backtrace”: [
{
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“b”: “55C899262000”,
“o”: “2BC89F3”,
“s”: “_ZN5mongo18stack_trace_detail12_GLOBAL__N_117getStackTraceImplERKNS1_7OptionsE.constprop.163”,
“s+”: “213”
},
{
“a”: “55C89BE2D447”,
“b”: “55C899262000”,
“o”: “2BCB447”,
“s”: “_ZN5mongo15printStackTraceEv”,
“s+”: “37”
},
{
“a”: “55C89BE2573C”,
“b”: “55C899262000”,
“o”: “2BC373C”,
“s”: “abruptQuitWithAddrSignal”,
“s+”: “EC”
},
{
“a”: “7F37B988A420”,
“b”: “7F37B9876000”,
“o”: “14420”,
“s”: “funlockfile”,
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“s+”: “B1A”
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},
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“processInfo”: {
“mongodbVersion”: “5.0.28”,
“gitVersion”: “a8f8b8e1e271f236e761d0138e2418d0a114c941”,
“compiledModules”: ,
“uname”: {
“sysname”: “Linux”,
“release”: “5.15.0-1062-gcp”,
“version”: “#70~20.04.1-Ubuntu SMP Fri May 24 20:12:18 UTC 2024”,
“machine”: “x86_64”
},
“somap”: [
{
“b”: “55C899262000”,
“elfType”: 3,
“buildId”: “321DACE850546A7881C1A5F5DCD3DB66C5ADF271”
},
{
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}
}
}
}

What can we do? This is really critical for us…

Thanks!