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Aug 2023

I updated my path var to use subdirs of /data which is my luks vg partition.

|'ve spent a couple of hours following the suggestions of gpt 4: Deleting lock files and adjusting privileges for mongodb user.

Still not working.

Please assist as I’m really looking forward to getting my SaaS online. I’ve done as much as I am able, alone.

**sysadmin@soft-serve**:**~**$ sudo chown -R mongodb:mongodb /data/var/lib/mongodb **sysadmin@soft-serve**:**~**$ sudo systemctl start mongod **sysadmin@soft-serve**:**~**$ sudo systemctl status mongod **×** mongod.service - MongoDB Database Server Loaded: loaded (/lib/systemd/system/mongod.service; enabled; vendor preset: enabled) Active: **failed** (Result: exit-code) since Thu 2023-08-10 14:49:31 UTC; 12s ago Docs: https://docs.mongodb.org/manual Process: 81733 ExecStart=/usr/bin/mongod --config /etc/mongod.conf **(code=exited, status=100)** Main PID: 81733 (code=exited, status=100) CPU: 38ms Aug 10 14:49:31 soft-serve systemd[1]: Started MongoDB Database Server. Aug 10 14:49:31 soft-serve mongod[81733]: {"t":{"$date":"2023-08-10T14:49:31.699Z"},"s":"I", "c":"CONTROL", "id":7484500, "ctx":"-","msg":"Environment variable MONGODB_CONFIG_OVERRIDE_NOFORK == 1, overriding \"processManagement.fo> Aug 10 14:49:31 soft-serve systemd[1]: **mongod.service: Main process exited, code=exited, status=100/n/a** Aug 10 14:49:31 soft-serve systemd[1]: **mongod.service: Failed with result 'exit-code'.** lines 1-12/12 (END)

log file:

...{"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"NETWORK", "id":4784905, "ctx":"initandlisten","msg":"Shutting down the global connection pool"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":4784906, "ctx":"initandlisten","msg":"Shutting down the FlowControlTicketholder"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"-", "id":20520, "ctx":"initandlisten","msg":"Stopping further Flow Control ticket acquisitions."} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"NETWORK", "id":4784918, "ctx":"initandlisten","msg":"Shutting down the ReplicaSetMonitor"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"SHARDING", "id":4784921, "ctx":"initandlisten","msg":"Shutting down the MigrationUtilExecutor"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"ASIO", "id":22582, "ctx":"MigrationUtil-TaskExecutor","msg":"Killing all outstanding egress activity."} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"COMMAND", "id":4784923, "ctx":"initandlisten","msg":"Shutting down the ServiceEntryPoint"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":4784925, "ctx":"initandlisten","msg":"Shutting down free monitoring"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":4784927, "ctx":"initandlisten","msg":"Shutting down the HealthLog"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":4784928, "ctx":"initandlisten","msg":"Shutting down the TTL monitor"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":6278511, "ctx":"initandlisten","msg":"Shutting down the Change Stream Expired Pre-images Remover"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":4784929, "ctx":"initandlisten","msg":"Acquiring the global lock for shutdown"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"-", "id":4784931, "ctx":"initandlisten","msg":"Dropping the scope cache for shutdown"} {"t":{"$date":"2023-08-10T14:40:02.823+00:00"},"s":"I", "c":"CONTROL", "id":20565, "ctx":"initandlisten","msg":"Now exiting"} {"t":{"$date":"2023-08-10T14:40:02.824+00:00"},"s":"I", "c":"CONTROL", "id":23138, "ctx":"initandlisten","msg":"Shutting down","attr":{"exitCode":100}} {"t":{"$date":"2023-08-10T14:49:31.699+00:00"},"s":"I", "c":"CONTROL", "id":20698, "ctx":"-","msg":"***** SERVER RESTARTED *****"} {"t":{"$date":"2023-08-10T14:49:31.700+00:00"},"s":"I", "c":"NETWORK", "id":4915701, "ctx":"main","msg":"Initialized wire specification","attr":{"spec":{"incomingExternalClient":{"minWireVersion":0,"maxWireVersion":17},"incomingIn> {"t":{"$date":"2023-08-10T14:49:31.700+00:00"},"s":"I", "c":"CONTROL", "id":23285, "ctx":"main","msg":"Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols 'none'"} {"t":{"$date":"2023-08-10T14:49:31.701+00:00"},"s":"I", "c":"NETWORK", "id":4648601, "ctx":"main","msg":"Implicit TCP FastOpen unavailable. If TCP FastOpen is required, set tcpFastOpenServer, tcpFastOpenClient, and tcpFastOpenQueu> {"t":{"$date":"2023-08-10T14:49:31.709+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"TenantMigrationDonorService","namespace":"config.tenantMigrati> {"t":{"$date":"2023-08-10T14:49:31.709+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"TenantMigrationRecipientService","namespace":"config.tenantMig> {"t":{"$date":"2023-08-10T14:49:31.709+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"ShardSplitDonorService","namespace":"config.tenantSplitDonors"> {"t":{"$date":"2023-08-10T14:49:31.709+00:00"},"s":"I", "c":"CONTROL", "id":5945603, "ctx":"main","msg":"Multi threading initialized"} {"t":{"$date":"2023-08-10T14:49:31.709+00:00"},"s":"I", "c":"CONTROL", "id":4615611, "ctx":"initandlisten","msg":"MongoDB starting","attr":{"pid":81733,"port":27017,"dbPath":"/data/var/lib/mongodb","architecture":"64-bit","host":"> {"t":{"$date":"2023-08-10T14:49:31.710+00:00"},"s":"I", "c":"CONTROL", "id":23403, "ctx":"initandlisten","msg":"Build Info","attr":{"buildInfo":{"version":"6.0.8","gitVersion":"3d84c0dd4e5d99be0d69003652313e7eaf4cdd74","openSSLV> {"t":{"$date":"2023-08-10T14:49:31.710+00:00"},"s":"I", "c":"CONTROL", "id":51765, "ctx":"initandlisten","msg":"Operating System","attr":{"os":{"name":"Ubuntu","version":"22.04"}}} {"t":{"$date":"2023-08-10T14:49:31.710+00:00"},"s":"I", "c":"CONTROL", "id":21951, "ctx":"initandlisten","msg":"Options set by command line","attr":{"options":{"config":"/etc/mongod.conf","net":{"bindIp":"127.0.0.1","port":27017> {"t":{"$date":"2023-08-10T14:49:31.710+00:00"},"s":"E", "c":"CONTROL", "id":20557, "ctx":"initandlisten","msg":"DBException in initAndListen, terminating","attr":{"error":"Location28596: Unable to determine status of lock file i> {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"REPL", "id":4784900, "ctx":"initandlisten","msg":"Stepping down the ReplicationCoordinator for shutdown","attr":{"waitTimeMillis":15000}} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"REPL", "id":4794602, "ctx":"initandlisten","msg":"Attempting to enter quiesce mode"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"-", "id":6371601, "ctx":"initandlisten","msg":"Shutting down the FLE Crud thread pool"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"COMMAND", "id":4784901, "ctx":"initandlisten","msg":"Shutting down the MirrorMaestro"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"SHARDING", "id":4784902, "ctx":"initandlisten","msg":"Shutting down the WaitForMajorityService"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"NETWORK", "id":20562, "ctx":"initandlisten","msg":"Shutdown: going to close listening sockets"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"NETWORK", "id":4784905, "ctx":"initandlisten","msg":"Shutting down the global connection pool"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":4784906, "ctx":"initandlisten","msg":"Shutting down the FlowControlTicketholder"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"-", "id":20520, "ctx":"initandlisten","msg":"Stopping further Flow Control ticket acquisitions."} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"NETWORK", "id":4784918, "ctx":"initandlisten","msg":"Shutting down the ReplicaSetMonitor"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"SHARDING", "id":4784921, "ctx":"initandlisten","msg":"Shutting down the MigrationUtilExecutor"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"ASIO", "id":22582, "ctx":"MigrationUtil-TaskExecutor","msg":"Killing all outstanding egress activity."} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"COMMAND", "id":4784923, "ctx":"initandlisten","msg":"Shutting down the ServiceEntryPoint"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":4784925, "ctx":"initandlisten","msg":"Shutting down free monitoring"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":4784927, "ctx":"initandlisten","msg":"Shutting down the HealthLog"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":4784928, "ctx":"initandlisten","msg":"Shutting down the TTL monitor"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":6278511, "ctx":"initandlisten","msg":"Shutting down the Change Stream Expired Pre-images Remover"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":4784929, "ctx":"initandlisten","msg":"Acquiring the global lock for shutdown"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"-", "id":4784931, "ctx":"initandlisten","msg":"Dropping the scope cache for shutdown"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":20565, "ctx":"initandlisten","msg":"Now exiting"} {"t":{"$date":"2023-08-10T14:49:31.711+00:00"},"s":"I", "c":"CONTROL", "id":23138, "ctx":"initandlisten","msg":"Shutting down","attr":{"exitCode":100}}

Thank you for reading.
Sam

read 12 min

Hi @sam_ames,
Can you paste here you configuration file?
Have you got data under your new Path?

  • Please if are present, paste the mongo process here (i.e. ps -ef |grep mongo).
  • Paste the /etc/passwd
  • In the Extreme case, can you clean your data directory?

Regards

mongod.conf:

/etc/mongod.conf # mongod.conf # for documentation of all options, see: # http://docs.mongodb.org/manual/reference/configuration-options/ # Where and how to store data. storage: dbPath: /data/var/lib/mongodb # engine: # wiredTiger: # where to write logging data. systemLog: destination: file logAppend: true path: /var/log/mongodb/mongod.log # network interfaces net: port: 27017 bindIp: 127.0.0.1 # how the process runs processManagement: timeZoneInfo: /usr/share/zoneinfo #security: #operationProfiling: #replication: #sharding: ## Enterprise-Only Options: #auditLog: #snmp:

data under new path:

sysadmin@server:~$ ls /data beta.domain.com lost+found var

mongo process:

sysadmin@server:~$ ps -ef | grep mongo sysadmin 83521 83229 0 20:45 pts/1 00:00:00 grep --color=auto mongo

/ect/passwd:

daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin bin:x:2:2:bin:/bin:/usr/sbin/nologin sys:x:3:3:sys:/dev:/usr/sbin/nologin sync:x:4:65534:sync:/bin:/bin/sync games:x:5:60:games:/usr/games:/usr/sbin/nologin man:x:6:12:man:/var/cache/man:/usr/sbin/nologin lp:x:7:7:lp:/var/spool/lpd:/usr/sbin/nologin mail:x:8:8:mail:/var/mail:/usr/sbin/nologin news:x:9:9:news:/var/spool/news:/usr/sbin/nologin uucp:x:10:10:uucp:/var/spool/uucp:/usr/sbin/nologin proxy:x:13:13:proxy:/bin:/usr/sbin/nologin www-data:x:33:33:www-data:/var/www:/usr/sbin/nologin backup:x:34:34:backup:/var/backups:/usr/sbin/nologin list:x:38:38:Mailing List Manager:/var/list:/usr/sbin/nologin irc:x:39:39:ircd:/run/ircd:/usr/sbin/nologin gnats:x:41:41:Gnats Bug-Reporting System (admin):/var/lib/gnats:/usr/sbin/nologin nobody:x:65534:65534:nobody:/nonexistent:/usr/sbin/nologin systemd-network:x:100:102:systemd Network Management,,,:/run/systemd:/usr/sbin/nologin systemd-resolve:x:101:103:systemd Resolver,,,:/run/systemd:/usr/sbin/nologin messagebus:x:102:105::/nonexistent:/usr/sbin/nologin systemd-timesync:x:103:106:systemd Time Synchronization,,,:/run/systemd:/usr/sbin/nologin syslog:x:104:111::/home/syslog:/usr/sbin/nologin _apt:x:105:65534::/nonexistent:/usr/sbin/nologin tss:x:106:112:TPM software stack,,,:/var/lib/tpm:/bin/false uuidd:x:107:113::/run/uuidd:/usr/sbin/nologin tcpdump:x:108:114::/nonexistent:/usr/sbin/nologin sshd:x:109:65534::/run/sshd:/usr/sbin/nologin pollinate:x:110:1::/var/cache/pollinate:/bin/false landscape:x:111:116::/var/lib/landscape:/usr/sbin/nologin fwupd-refresh:x:112:117:fwupd-refresh user,,,:/run/systemd:/usr/sbin/nologin ubuntu:x:1000:1000:Ubuntu:/home/ubuntu:/bin/bash lxd:x:999:100::/var/snap/lxd/common/lxd:/bin/false usbmux:x:113:46:usbmux daemon,,,:/var/lib/usbmux:/usr/sbin/nologin sysadmin:x:1001:1001:,,,:/home/sysadmin:/bin/bash mongodb:x:114:65534::/home/mongodb:/usr/sbin/nologin

I can wipe /data but I’m concernjed it might trash my ubuntu system entirely… I’ve had trouble previouisly, after deleting lopst+found so Id rather not…?

| only added 2 folders as you can see, above.

Many thanks :slight_smile:

Hi @sam_ames,
Stop the service and do the following command:
chown -R mongodb:mongodb /data/var/lib/mongodb
And try to start the mongod service again.

If It doesn’ t work, paste the status of service and the logs.

Regards

sysadmin@server:~$ chown -R mongodb:mongodb /data/var/lib/mongodb chown: cannot read directory '/data/var/lib/mongodb': Permission denied sysadmin@server:~$ sudo chown -R mongodb:mongodb /data/var/lib/mongodb [sudo] password for sysadmin: sysadmin@server:~$ sudo systerctl start mongod sudo: systerctl: command not found sysadmin@server:~$ sudo systemctl start mongod sysadmin@server:~$ sudo systemctl status mongod × mongod.service - MongoDB Database Server Loaded: loaded (/lib/systemd/system/mongod.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Fri 2023-08-11 07:44:29 UTC; 10s ago Docs: https://docs.mongodb.org/manual Process: 85895 ExecStart=/usr/bin/mongod --config /etc/mongod.conf (code=exited, status=100) Main PID: 85895 (code=exited, status=100) CPU: 31ms Aug 11 07:44:29 server systemd[1]: Started MongoDB Database Server. Aug 11 07:44:29 server mongod[85895]: {"t":{"$date":"2023-08-11T07:44:29.870Z"},"s":"I", "c":"CONTROL", "id":7484500, "ctx":"-","msg":"Environment variable MONGODB_CONFIG_OVERRIDE_NOFORK == 1, overriding \"processManagement.fo> Aug 11 07:44:29 server systemd[1]: mongod.service: Main process exited, code=exited, status=100/n/a Aug 11 07:44:29 server systemd[1]: mongod.service: Failed with result 'exit-code'. lines 1-12/12 (END)
sysadmin@server:~$ sudo tail -f /var/log/mongodb/mongod.log {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"ASIO", "id":22582, "ctx":"MigrationUtil-TaskExecutor","msg":"Killing all outstanding egress activity."} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"COMMAND", "id":4784923, "ctx":"initandlisten","msg":"Shutting down the ServiceEntryPoint"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":4784925, "ctx":"initandlisten","msg":"Shutting down free monitoring"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":4784927, "ctx":"initandlisten","msg":"Shutting down the HealthLog"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":4784928, "ctx":"initandlisten","msg":"Shutting down the TTL monitor"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":6278511, "ctx":"initandlisten","msg":"Shutting down the Change Stream Expired Pre-images Remover"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":4784929, "ctx":"initandlisten","msg":"Acquiring the global lock for shutdown"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"-", "id":4784931, "ctx":"initandlisten","msg":"Dropping the scope cache for shutdown"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":20565, "ctx":"initandlisten","msg":"Now exiting"} {"t":{"$date":"2023-08-11T07:44:29.880+00:00"},"s":"I", "c":"CONTROL", "id":23138, "ctx":"initandlisten","msg":"Shutting down","attr":{"exitCode":100}}

Frustrating…

But thanks for your support :slight_smile:

Hi @sam_ames

Here is your error.

I would delete this environment variable and check if it starts running

Regards

This is the error

Do the chown using sudo.

I commented out the var.
Now I have:

sysadmin@soft-serve:~$ sudo nano /usr/lib/systemd/system/mongod.service sysadmin@soft-serve:~$ sudo systemctl start mongod Warning: The unit file, source configuration file or drop-ins of mongod.service changed on disk. Run 'systemctl daemon-reload' to reload units. sysadmin@soft-serve:~$ sudo systemctl daemon-reload sysadmin@soft-serve:~$ sudo systemctl start mongod sysadmin@soft-serve:~$ sudo systemctl status mongod × mongod.service - MongoDB Database Server Loaded: loaded (/lib/systemd/system/mongod.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Fri 2023-08-11 15:33:50 UTC; 14s ago Docs: https://docs.mongodb.org/manual Process: 88421 ExecStart=/usr/bin/mongod --config /etc/mongod.conf (code=exited, status=100) Main PID: 88421 (code=exited, status=100) CPU: 39ms Aug 11 15:33:50 soft-serve systemd[1]: Started MongoDB Database Server. Aug 11 15:33:50 soft-serve systemd[1]: mongod.service: Main process exited, code=exited, status=100/n/a Aug 11 15:33:50 soft-serve systemd[1]: mongod.service: Failed with result 'exit-code'.

Log:

{"t":{"$date":"2023-08-11T15:33:50.795+00:00"},"s":"I", "c":"CONTROL", "id":20698, "ctx":"-","msg":"***** SERVER RESTARTED *****"} {"t":{"$date":"2023-08-11T15:33:50.797+00:00"},"s":"I", "c":"NETWORK", "id":4915701, "ctx":"main","msg":"Initialized wire specification","attr":{"spec":{"incomingExternalClient":{"minWireVersion":0,"maxWireVersion":17},"incomingIn> {"t":{"$date":"2023-08-11T15:33:50.797+00:00"},"s":"I", "c":"CONTROL", "id":23285, "ctx":"main","msg":"Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols 'none'"} {"t":{"$date":"2023-08-11T15:33:50.797+00:00"},"s":"I", "c":"NETWORK", "id":4648601, "ctx":"main","msg":"Implicit TCP FastOpen unavailable. If TCP FastOpen is required, set tcpFastOpenServer, tcpFastOpenClient, and tcpFastOpenQueu> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"TenantMigrationDonorService","namespace":"config.tenantMigrati> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"TenantMigrationRecipientService","namespace":"config.tenantMig> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"REPL", "id":5123008, "ctx":"main","msg":"Successfully registered PrimaryOnlyService","attr":{"service":"ShardSplitDonorService","namespace":"config.tenantSplitDonors"> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"CONTROL", "id":5945603, "ctx":"main","msg":"Multi threading initialized"} {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"CONTROL", "id":4615611, "ctx":"initandlisten","msg":"MongoDB starting","attr":{"pid":88421,"port":27017,"dbPath":"/data/var/lib/mongodb","architecture":"64-bit","host":"> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"CONTROL", "id":23403, "ctx":"initandlisten","msg":"Build Info","attr":{"buildInfo":{"version":"6.0.8","gitVersion":"3d84c0dd4e5d99be0d69003652313e7eaf4cdd74","openSSLV> {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"CONTROL", "id":51765, "ctx":"initandlisten","msg":"Operating System","attr":{"os":{"name":"Ubuntu","version":"22.04"}}} {"t":{"$date":"2023-08-11T15:33:50.805+00:00"},"s":"I", "c":"CONTROL", "id":21951, "ctx":"initandlisten","msg":"Options set by command line","attr":{"options":{"config":"/etc/mongod.conf","net":{"bindIp":"127.0.0.1","port":27017> {"t":{"$date":"2023-08-11T15:33:50.806+00:00"},"s":"E", "c":"CONTROL", "id":20557, "ctx":"initandlisten","msg":"DBException in initAndListen, terminating","attr":{"error":"Location28596: Unable to determine status of lock file i> {"t":{"$date":"2023-08-11T15:33:50.806+00:00"},"s":"I", "c":"REPL", "id":4784900, "ctx":"initandlisten","msg":"Stepping down the ReplicationCoordinator for shutdown","attr":{"waitTimeMillis":15000}} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"REPL", "id":4794602, "ctx":"initandlisten","msg":"Attempting to enter quiesce mode"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"-", "id":6371601, "ctx":"initandlisten","msg":"Shutting down the FLE Crud thread pool"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"COMMAND", "id":4784901, "ctx":"initandlisten","msg":"Shutting down the MirrorMaestro"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"SHARDING", "id":4784902, "ctx":"initandlisten","msg":"Shutting down the WaitForMajorityService"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"NETWORK", "id":20562, "ctx":"initandlisten","msg":"Shutdown: going to close listening sockets"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"NETWORK", "id":4784905, "ctx":"initandlisten","msg":"Shutting down the global connection pool"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":4784906, "ctx":"initandlisten","msg":"Shutting down the FlowControlTicketholder"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"-", "id":20520, "ctx":"initandlisten","msg":"Stopping further Flow Control ticket acquisitions."} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"NETWORK", "id":4784918, "ctx":"initandlisten","msg":"Shutting down the ReplicaSetMonitor"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"SHARDING", "id":4784921, "ctx":"initandlisten","msg":"Shutting down the MigrationUtilExecutor"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"ASIO", "id":22582, "ctx":"MigrationUtil-TaskExecutor","msg":"Killing all outstanding egress activity."} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"COMMAND", "id":4784923, "ctx":"initandlisten","msg":"Shutting down the ServiceEntryPoint"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":4784925, "ctx":"initandlisten","msg":"Shutting down free monitoring"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":4784927, "ctx":"initandlisten","msg":"Shutting down the HealthLog"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":4784928, "ctx":"initandlisten","msg":"Shutting down the TTL monitor"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":6278511, "ctx":"initandlisten","msg":"Shutting down the Change Stream Expired Pre-images Remover"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":4784929, "ctx":"initandlisten","msg":"Acquiring the global lock for shutdown"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"-", "id":4784931, "ctx":"initandlisten","msg":"Dropping the scope cache for shutdown"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":20565, "ctx":"initandlisten","msg":"Now exiting"} {"t":{"$date":"2023-08-11T15:33:50.807+00:00"},"s":"I", "c":"CONTROL", "id":23138, "ctx":"initandlisten","msg":"Shutting down","attr":{"exitCode":100}}

Would you consider downgrading, if in this situation yourself?.. As suggested in this post?

Thanks for your support :slight_smile:

Sam

Hi @sam_ames,
Is selinux disabled?
The error now Is changed:

In the extreme case, I would attempt to remove the files under the path /data/var/lib/mongodb (if you haven’ t collection populated with document in your istance) because seems corrupted the lock file or as you’ve suggested, try a downgrade or update.

Regards

It is a difficult install, I don’t even know what is se Linux is to be perfectly honest

Thanks,
Sam

I will try your suggestions on Monday morning, many thanks

sysadmin@soft-serve:~$ sudo cat /etc/selinux/config [sudo] password for sysadmin: cat: /etc/selinux/config: No such file or directory

It seems like your suspicions were correct.

Please suggest how I can resolve this. I did not delete selinux and am not sure why it’s missing.

Thanks for the support, :slight_smile:

Sam

Hi @sam_ames,
Another way to get selinux status Is toselinux status with the command
getenforce or cat /etc/sysconfig/selinux.
If the getenforce command results in output of the type enforcing or permissive, use the following command:
setenforce 0.
But as suggested in a previous post, i think is better to clean your data directory or do and update for resolve the problem
Regards

Please see the following output.

sysadmin@soft-serve:~$ cat /etc/sysconfig/selinux cat: /etc/sysconfig/selinux: No such file or directory sysadmin@soft-serve:~$ getenforce Command 'getenforce' not found, but can be installed with: sudo apt install selinux-utils sysadmin@soft-serve:~$ sudo getenforce [sudo] password for sysadmin: sudo: getenforce: command not found sysadmin@soft-serve:~$

Do I need to install selinux tools?

Thanks,
Sam

I can’t swipe the data volume because it is part of a raid partition and it was very complicated to set up.

However, I can delete everything in the directory that I have personally added. Is this worth doing?

You previously mentioned a downgrade, which version should I consider? I think I am currently using the latest release of version six. The post I shared, which mentioned downgrading was quite an old one so I assume the recommended version is no no longer the optimal solution.

Thank you,
Sam