Troubleshooting
Ops Manager v6.0 will EOL in January 2025. Upgrade to a higher Ops Manager version as soon as possible.
This document provides advice for troubleshooting problems with Ops Manager.
For resolutions to alert conditions, see also Resolve Alerts.
- Getting Started Checklist
- Fix connectivity, authentication, and agent issues.
- Authentication
- Fix issues with authentication and 2FA.
- Automation
- Fix issues with Ops Manager automation.
- Monitoring
- Fix issues with alerts, deployments, and projects.
- Backup
- Fix issues with backing up and restoring data.
- Kubernetes Operator
- Fix issues with the MongoDB Enterprise Kubernetes Operator.
- Upgrades
- Fix issues with upgrading high availability instances of Ops Manager.
- Hosts
- Fix issues with hardware, software and networking.