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Issues & Help

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  • Bugs / Feature Requests
  • Pull Requests

We're glad to have such a vibrant community of PyMongo users. We recommend seeking support for general questions through the MongoDB Community Forums.

To report a bug or to request a new feature in PyMongo, please open an issue in JIRA, our issue-management tool, using the following steps:

  1. Create a JIRA account.

  2. Navigate to the PYTHON Driver project.

  3. Click Create Issue. Please provide as much information as possible about the issue and the steps to reproduce it.

Bug reports in JIRA for the PyMongo project can be viewed by everyone.

If you identify a security vulnerability in the driver or in any other MongoDB project, please report it according to the instructions found in Create a Vulnerability Report.

We are happy to accept contributions to help improve the driver. To contribute to the official driver, follow the development and testing guidelines. We will guide user contributions to ensure they meet the standards of the codebase.

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