FAQ: Administration
On this page
- How do I create a MongoDB Cloud Manager account?
- Can I reset my password?
- How do I add a user to my organization or project?
- Can I configure multiple Google Authenticator apps to use the same account?
- How do I close my Cloud Manager project?
- How do I subscribe to the Cloud Manager Status page?
- As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?
- OAuth 2.0 authentication for programmatic access to Cloud Manager is available as a Preview feature.
- The feature and the corresponding documentation might change at any time during the Preview period. To use OAuth 2.0 authentication, create a service account to use in your requests to the Cloud Manager Public API.
This addresses how to administer Cloud Manager users, organizations, and projects.
How do I create a MongoDB Cloud Manager account?
To get started with Cloud Manager, see Start a Free Trial.
Can I reset my password?
Yes, see Edit Personal Settings.
How do I add a user to my organization or project?
For instructions on adding users to your organization or project, see Cloud Manager Access.
Can I configure multiple Google Authenticator apps to use the same account?
Yes. By selecting the Can't scan the barcode? option during the procedure to Configure Two-Factor Authentication. The option provides a common key that multiple Google Authenticator apps can use.
How do I close my Cloud Manager project?
A user with the Project Owner access for the projects can
close a project.
To delete a project:
In MongoDB Cloud Manager, go to the Projects page for your organization.
If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.
Do one of the following steps:
Click the Leaf icon in the upper left corner of the page.
Click the Organization Settings icon next to the Organizations menu, then click Projects in the sidebar.
Expand the Projects menu in the navigation bar, then click View All Projects.
The Projects page displays.
For details, see Delete One Project.
The operation cannot be undone.
How do I subscribe to the Cloud Manager Status page?
Subscribe to http://status.cloud.mongodb.com/rss to receive Cloud Manager status updates.
As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?
In Cloud Manager:
Click on your user name in the upper-right hand corner.
Select Organizations.
Click New Organization.