Docs Menu
Docs Home
/
MongoDB Atlas
/
Configure UI Access

Manage Your MongoDB Atlas Account

On this page

  • Find Your MongoDB Atlas Account
  • Change Your Atlas Email Address
  • Change Your Name in Atlas
  • Unlink Your MongoDB Atlas Account from Your GitHub Account
  • Unlink Your MongoDB Atlas Account from Your Google Account
  • Delete an Atlas Account

Find Your MongoDB Atlas Account

You can manage your Atlas account's settings, unlink your account from your Google or GitHub account, and configure multi-factor authentication for your Atlas account.

To find your MongoDB Atlas account:

1

Click your account's name in the Atlas top menu.

2

Click Manage your MongoDB Account.

The Overview page opens. From here, you can:

  • Access the MongoDB Atlas login page.

  • Access Support to view active support cases and speak to the Support team.

  • Visit the MongoDB University to take free courses to become a certified expert on MongoDB.

  • Visit the MongoDB Community Forums to meet other MongoDB developers.

From the left-side navigation bar, you can also:

Change Your Atlas Email Address

You can change the email address that you use to log in to your MongoDB Atlas account.

Note

If your login information is managed by an identity provider with Federated Authentication, contact your company's administrator instead.

If you log in with Google SSO, you must unlink your account before you change your email address.

To change your email address:

1

Click your account's name in the Atlas top menu.

2

Click Manage your MongoDB Account.

3

Click Profile Info in the navigation bar.

4

Change your email address.

  1. Click Change Email Address under your current email address.

  2. Enter your password. If you have MFA enabled, authenticate with your MFA method.

  3. Enter a new email address.

    Note

    You can't use an email address associated with another account or with a deleted account.

  4. Click Save Changes.

    Note

    After you save your changes, a banner at the top of the page asks you to verify your email. If you want to cancel your change and continue using your original email address, click Cancel Request on the banner.

5

Confirm your new email account.

A verification email is sent to your new email address once you save your changes. In that email, click Verify Email to update your email address. The project activity feed records your update.

6

Log in to Atlas.

Use your updated email address to log in to Atlas.

Change Your Name in Atlas

You can change the name in your MongoDB Atlas account.

Note

If your personal information is managed by an identity provider with Federated Authentication, contact your company's administrator instead.

To change your name:

1

Click your account's name in the Atlas top menu.

2

Click Manage your MongoDB Account.

3

Click Profile Info in the navigation bar.

4

Change your name.

  1. Under the profile section, update the First Name and/or Last Name fields.

  2. Click Save Changes.

Unlink Your MongoDB Atlas Account from Your GitHub Account

If you linked your MongoDB Atlas account to your Github Account, you can unlink it using the following procedure.

To unlink your MongoDB Atlas account from your Github Account:

1

Unlink your account from the GitHub account.

  1. Click Manage your MongoDB Account.

  2. Click Profile Info. The console indicates that:

    • Your Atlas account is linked to your GitHub account.

    • If you intend to unlink your account, you must change your password for your Atlas account.

  3. Click Unlink from GitHub.

  4. Click Confirm. Atlas sends you an email to your email account. This message has instructions to reset your Atlas account password.

2

Reset your password.

  1. Log in to email and locate the Password Reset email.

    Note

    If you don't reset your password within two hours, submit a new request.

  2. Click the password reset link in the email to complete the password reset process.

  3. Type your email.

  4. Type your new Atlas password.

    Note

    Atlas Password Policy

    Your Atlas user account password must:

    • Contain at least eight characters.

    • Exclude your email address and Atlas username.

    • Differ from your previous twenty four passwords.

    • Differ from the most commonly used passwords.

  5. Retype your new password to confirm it.

  6. Click Save. When your password meets the requirements and matches in both fields, you have reset your password. Atlas displays a success message with a link to log in.

3

Log in to Atlas.

  1. Click Log in to continue.

  2. Type your email.

  3. Type your new password.

Unlink Your MongoDB Atlas Account from Your Google Account

If you linked your MongoDB Atlas account to your Google Account, you can unlink it using the following procedure.

To unlink your MongoDB Atlas account from your Google Account:

1

Unlink your account from the Google account.

  1. Click Manage your MongoDB Account.

  2. Click Profile Info. The console indicates that:

    • Your Atlas account is linked to your Google account.

    • If you intend to unlink your account, you must change your password for your Atlas account.

  3. Click Unlink from Google.

  4. Click Confirm. Atlas sends you an email to your Gmail account. This message has instructions to reset your Atlas account password.

2

Reset your password.

  1. Log in to Gmail and locate the Password Reset email.

    Note

    If you don't reset your password within two hours, submit a new request.

  2. Click the password reset link in the email to complete the password reset process.

  3. Type your email.

  4. Type your new Atlas password.

    Note

    Atlas Password Policy

    Your Atlas user account password must:

    • Contain at least eight characters.

    • Exclude your email address and Atlas username.

    • Differ from your previous twenty four passwords.

    • Differ from the most commonly used passwords.

  5. Retype your new password to confirm it.

  6. Click Save. When your password meets the requirements and matches in both fields, you have reset your password. Atlas displays a success message with a link to log in.

3

Log in to Atlas.

  1. Click Log in to continue.

  2. Type your email.

  3. Type your new password.

Delete an Atlas Account

This section walks you through deleting your Atlas account.

Prerequisites

To delete your Atlas account, you must ensure that you have no:

  • Outstanding invoices

  • Active clusters

  • Projects

  • Organizations

Important

If you log in to Atlas through an identity provider, you can't delete your account yourself. Contact your identity provider to delete your Atlas account.

Delete All Projects

Delete a Project

To delete a project for an organization:

  • You must either have the Owner role for the project or have the Organization Owner role for the project's organization.

  • The project must have no outstanding invoices.

  • The project must have no active clusters. To learn how to view your project's invoices, see Manage Invoices.

Terminate All Clusters

Warning

Terminating a cluster also deletes any backup snapshots for that cluster.

To terminate an Atlas cluster:

1
In Atlas, go to the Clusters page for your project.

  1. If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it's not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. If it's not already displayed, click Clusters in the sidebar.

    The Clusters page displays.

2
If you enabled Termination Protection, disable it.

  1. Click next to the cluster you want to disable Termination Protection for.

  2. Click Edit Config from the drop-down menu.

  3. Click Additional Settings.

  4. Toggle Termination Protection to Off.

  5. Click Review Changes.

  6. Click Apply Changes.

3
Click next to the cluster you want to terminate.
4
Click Terminate from the drop-down menu.
5
(Optional) Keep existing snapshots after termination.

If you have a Backup Compliance Policy enabled and you terminate a cluster, Atlas automatically maintains all existing snapshots after the termination according to the backup policy. Atlas retains the oplog for restoring a point in time with continuous cloud backup in a static state until Atlas can no longer use them for continuous cloud backup.

Otherwise, if you have Cloud Backup enabled, you can toggle Keep existing snapshots after termination to On.

If you have Cloud Backup disabled, this option is unavilable.

6
Confirm the termination.

  1. Enter the cluster name.

  2. Click Terminate.

To terminate an Atlas Serverless instance:

1
In Atlas, go to the Clusters page for your project.

  1. If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it's not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. If it's not already displayed, click Clusters in the sidebar.

    The Clusters page displays.

2
If you enabled termination protection, disable it.

  1. Click Edit Config.

  2. Select the Serverless instance you want to terminate from the drop-down menu.

  3. Click Additional Settings and set the Termination Protection toggle to off.

  4. Click Review Changes.

  5. Click Apply Changes.

3
Click next to the Serverless instance you want to terminate.
4
Click Terminate.

Atlas executes the terminate operation after completing any in-progress deployment changes.

Delete the Project

You can delete a project for an organization either from the organization's Projects view or the project's Project Setting view:

1
In Atlas, go to the Projects page for your organization.

  1. If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Do one of the following steps:

    • Click the Leaf icon in the upper left corner of the page.

    • Click the Organization Settings icon next to the Organizations menu, then click Projects in the sidebar.

    • Expand the Projects menu in the navigation bar, then click View All Projects.

    The Projects page displays.

2
For the project you want to delete, click .
3
Click Delete Project.
4
If Manage Your Multi-Factor Authentication Options is enabled, enter the verification code.

After verifying, click Delete Project again.

1
In Atlas, go to the Project Settings page.

  1. If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it's not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Next to the Projects menu, expand the Options menu, then click Project Settings.

    The Project Settings page displays.

2
In the Delete Project section, click Delete.
3
Click Delete Project to confirm.
4
If Manage Your Multi-Factor Authentication Options is enabled, enter the verification code.

After verifying, click Delete Project again.

Leave or Delete All Organizations

Leave an Organization

Note

If you are the only Organization Owner in an organization, you must promote another member to Organization Owner before you can leave an organization.

1
View all of your organizations.

  1. Expand the Organizations menu in the navigation bar.

  2. Click View All Organizations.

2
Leave organization.

For the organization you wish to leave, click its Leave button to bring up the Leave Organization dialog box.

3
Click Leave Organization in the Leave Organization dialog box.

Delete an Organization

Note

To delete an organization, you must have the Organization Owner role for the organization.

You cannot delete an organization that has active projects. You must delete the organization's projects before you can delete the organization.

1
In Atlas, go to the Organization Settings page.

  1. If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Click the Organization Settings icon next to the Organizations menu.

    The Organization Settings page displays.

2

In the General Settings tab, click Delete. This displays the Delete Organization dialog box.

3
Click Delete Organization to confirm.

Once you delete all active clusters, projects, and organizations, you are no longer billed for any Atlas activity and no longer receive Atlas alerts.

Delete your Atlas Account

Note

Once you delete your account there's no way to recover it.

Atlas requires up to two weeks to fully process an account deletion. Until then, you can't create a new Atlas account with the email address associated with your deleted account.

1

Navigate to your Profile Info.

  1. Click your name in the top right corner of the Atlas UI.

  2. Click Manage your MongoDB Account.

  3. Click Profile Info in the left navigation panel.

2

Click Delete Account.

3

Confirm that you want to delete your account.

  1. Acknowledge the implications of deleting your Atlas account.

  2. Click Confirm Account Deletion.

Note

If there are any requirements you have not yet met, you are prompted to complete them before deleting your account.

4

Verify your identity.

You are prompted to verify your identity:

  • If you use MFA, you are prompted verify your identity with your chosen MFA authentication method.

  • If you use Google SSO, MongoDB sends a code to your email address. Use that code to verify your identity. Accounts that use Google SSO are automatically unlinked as part of the account deletion process.

  • If you don't have MFA configured and don't use Google SSO, you are prompted to re-verify your password. Then, MongoDB sends a code to your email address. Use that code to finish verifying your identity.

Your account is deleted.

Back

View Activity Feed

Next

Personalize the UI