Resolve Alerts
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Atlas issues alerts for the database and server conditions configured in your alert settings. When a condition triggers an alert, Atlas displays a warning symbol on the cluster and sends alert notifications. Your alert settings determine the notification methods. Atlas continues sending notifications at regular intervals until the condition resolves or you delete or disable the alert. You should fix the immediate problem, implement a long-term solution, and view metrics to monitor your progress.
Note
If you integrate with VictorOps, OpsGenie, or DataDog, you can receive informational alerts from these third-party monitoring services in Atlas. However, you must resolve these alerts within each external service.
View Alerts
You can view all alerts, alert settings, and deleted alerts on the Organization Alerts page. To learn more, see Alerts Workflow.
To view all open alerts:
In Atlas, go to the Organization Settings page.
If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.
Click the Organization Settings icon next to the Organizations menu.
The Organization Settings page displays.
Go to the Organization Alerts page.
Click Alerts in the sidebar.
The Organization Alerts page displays.
To list all alerts for the specified Atlas project using the Atlas CLI, run the following command:
atlas alerts list [options]
To return the details for one alert in the project you specify using the Atlas CLI, run the following command:
atlas alerts describe <alertId> [options]
To learn more about the syntax and parameters for the previous commands, see the Atlas CLI documentation for atlas alerts list and atlas alerts describe.
You can view open alerts, closed alerts, and alert settings on the Project Alerts page. Atlas sends notifications for all alerts that appear on the Open tab. To learn more, see Alerts Workflow.
To view all open alerts using the Atlas UI:
In Atlas, go to the Project Alerts page.
If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
If it's not already displayed, select your desired project from the Projects menu in the navigation bar.
Do one of the following steps:
Click the Project Alerts icon in the navigation bar.
Next to the Projects menu, expand the Options menu, click Project Settings, and click Alerts in the sidebar.
The Project Alerts page displays.
Acknowledge Alerts
To acknowledge alerts:
In Atlas, go to the Organization Settings page.
If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.
Click the Organization Settings icon next to the Organizations menu.
The Organization Settings page displays.
Go to the Organization Alerts page.
Click Alerts in the sidebar.
The Organization Alerts page displays.
To acknowledge one alert for the specified project using the Atlas CLI, run the following command:
atlas alerts acknowledge <alertId> [options]
To learn more about the command syntax and parameters, see the Atlas CLI documentation for atlas alerts acknowledge.
To acknowledge alerts using the Atlas UI:
In Atlas, go to the Project Alerts page.
If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
If it's not already displayed, select your desired project from the Projects menu in the navigation bar.
Do one of the following steps:
Click the Project Alerts icon in the navigation bar.
Next to the Projects menu, expand the Options menu, click Project Settings, and click Alerts in the sidebar.
The Project Alerts page displays.
When you acknowledge an alert, Atlas sends no further notifications until either the acknowledgement period ends, you resolve the alert condition, or you unacknowledge the alert. If an alert condition ends during an acknowledgment period, Atlas sends a notification.
Unacknowledge Alerts
You can unacknowledge an alert that you previously acknowledged. After you unacknowledge an active alert, Atlas resumes sending notifications at regular intervals until the condition resolves or you delete, disable, or re-acknowledge the alert.
To unacknowledge alerts:
In Atlas, go to the Organization Settings page.
If it's not already displayed, select your desired organization from the Organizations menu in the navigation bar.
Click the Organization Settings icon next to the Organizations menu.
The Organization Settings page displays.
Go to the Organization Alerts page.
Click Alerts in the sidebar.
The Organization Alerts page displays.
To unacknowledge one alert for the specified project using the Atlas CLI, run the following command:
atlas alerts unacknowledge <alertId> [options]
To learn more about the command syntax and parameters, see the Atlas CLI documentation for atlas alerts unacknowledge.
To unacknowledge alerts using the Atlas UI:
In Atlas, go to the Project Alerts page.
If it's not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
If it's not already displayed, select your desired project from the Projects menu in the navigation bar.
Do one of the following steps:
Click the Project Alerts icon in the navigation bar.
Next to the Projects menu, expand the Options menu, click Project Settings, and click Alerts in the sidebar.
The Project Alerts page displays.
Increase Cluster Capacity
To resolve an alert by increasing your cluster's capacity, see Modify a Cluster.
View All Activity
To view and filter the activity feed for an organization or project, see View the Activity Feed.
Retrieve the Activity Feed
Resolutions for Specific Alerts
The following sections describe Atlas alert conditions and suggest steps for resolving them.
Alert Type | Description |
|---|---|
Auto-scaling events, such as a change in the cluster tier. You
can configure Atlas to notify you of these events. | |
Amount of CPU and memory used by Atlas Search processes reach a
specified threshold. | |
Number of connections to a MongoDB process
exceeds the allowable maximum. | |
Percentage of used disk space on a partition reaches a
specified threshold. | |
Indicates inefficient queries. The change streams cursors that the Atlas Search
process ( | |
No primary is detected in replica set. | |
CPU usage of the MongoDB process reaches a specified
threshold. |