"MongoDb not running on the provided host and port " error

Jordan_07066 · 2019-06-05T20:57:17.003Z

Apologies as i now relies that this is for a different chapter.
Try changing the Read Preference to Primary Preferred? Other than that looks good.
Again sorry for any confusion.

Rajib_37939 · 2019-06-05T21:00:09.591Z

Tried “Primary Preferred”. Did not connect, the same issue.

Ramachandra_Tummala · 2019-06-06T03:07:25.561Z

Which version of compass you are using?
Any firewall issues
IP whitelisted?
Are you able to connect with shell
Are you able to ping server?
Please check this

Cannot connect to Cluster: MongoDB not running on the provided host and port

Rajib_37939 · 2019-06-06T15:29:03.167Z

Still not connected.

Version of the compass is 1.18.0.
Firewall test passed.
No IP whitelisted. What will be the IP and how do I whitelist them?
How do I connect by shell?
Ping passed:pasted below.

C:\Users\H216972>ping cluster0-shard-00-00-jxeqq.mongodb.net

Pinging ec2-34-195-121-130.compute-1.amazonaws.com [34.195.121.130] with 32 bytes of data:
Reply from 34.195.121.130: bytes=32 time=38ms TTL=46
Reply from 34.195.121.130: bytes=32 time=47ms TTL=46
Reply from 34.195.121.130: bytes=32 time=37ms TTL=46
Reply from 34.195.121.130: bytes=32 time=41ms TTL=46

Ping statistics for 34.195.121.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 47ms, Average = 40ms

C:\Users\H216972>

David_00619 · 2019-06-06T16:37:35.875Z

am having similar issues

but i get this error “connection 7 to cluster0-shard-00-00-jxeqq.mongodb.net:27017 closed”

Ramachandra_Tummala · 2019-06-07T02:47:00.259Z

Is it stable version?
did you try to restart compass
Whitelist means it will allow you to login from anywhere
Please check our forums.Steps available with snapshots
Command to connect from shell

mongo mongodb://cluster0-shard-00-00-jxeqq.mongodb.net:27017,cluster0-shard-00-01-jxeqq.mongodb.net:27017,cluster0-shard-00-02-jxeqq.mongodb.net:27017/test?replicaSet=Cluster0-shard-0 --authenticationDatabase admin --ssl --username m001-student --password m001-mongodb-basics

Sonali_Mamgain · 2019-06-07T10:00:20.782Z

Hi @Rajib_37939,

Please check the following post for your issue:

Geospatial Queries for Line Intersection Working with Data

Hi, I’m in the process of determining whether I should use MongoDB or Postgres (or something else) for an app that will be making pretty intensive geospatial queries. More specifically, they will involve determining the paths (a MultiLineString?) a coordinate point would be close to, and based on a matching timestamp. The vice versa would also need to happen. Given a path of coordinates, I would need to query which coordinate points this path got close to. Could MongoDB be the right tool for …

On another topic

No IP whitelisted. What will be the IP and how do I whitelist them?

Please follow these steps to whitelist IP:

Login into your Atlas account and Click on Network Access tab under Security Section
Then click “IP Whitelist” followed by “Add IP Address”. If there is already any IP address, click Edit under Actions setion.
Finally, click “Allow Access from Anywhere” and click “Confirm”.

Please let me know, if you are still facing any issue.

Thanks,
Sonali

Sonali_Mamgain · 2019-06-07T10:09:27.826Z

Hi @David_00619,

Please share the connection string you have used and also the complete screenshot of the error.

Thanks,
Sonali

David_00619 · 2019-06-11T13:40:18.995Z

Hi Sonali,

Thanks for the concern…I figured it out and is working now.

Suraj_13190 · 2019-06-16T09:12:17.620Z

Capture
I am also got this issue. how I can fix this?

Ramachandra_Tummala · 2019-06-16T14:51:04.701Z

Did you try to restart compass?
Please check your connections parameters also

Sonali_Mamgain · 2019-06-17T14:16:05.439Z

Hi @Suraj_13190,

As mentioned by @Ramachandra_37567, please try to restart compass. If it doesn’t work, then share the screenshot of the compass connection parameters.

Are you able to connect using the mongo shell?

Thanks,
Sonali

ketan_93406 · 2019-06-19T04:16:03.307Z

Did you try to restart compass and Pc
please check your connections parameters also

Olusola_Omosola_73539 · 2019-06-28T09:35:02.073Z

Having the same issue, cannot connect. Anyone sorted this out yet?

Olusola_Omosola_73539 · 2019-06-28T09:42:26.547Z

I can connect to my personal cluster, but I have not been able to connect to the cluster provided. Anyone connected yet? Pinged the host, ping is active.

Syed_50884 · 2019-06-28T10:29:17.248Z

Hi, I have also facing the same issue…

Syed_50884 · 2019-06-28T10:38:05.045Z

authentication failed.PNG1221×717 31.7 KB

Sonali_Mamgain · 2019-06-28T12:13:26.638Z

Hi @Syed_50884,

Please check if the password is correct. Also type the password, do not copy/paste it.

Let me know, if you are able to connect.

Thanks,
Sonali

Syed_50884 · 2019-06-29T05:40:17.780Z

Hi @Sonali_Mamgain ,
Thank you very much.Error has been resolved with type the password.

Thanks,
Syed

system · 2022-09-14T00:40:58.528Z