MongoDB Compass not connecting: C

eckard_gehrke · 2025-03-03T21:05:26.234Z

I was using MongoDBCompass to connect to db. With version 1.44.5 it woks but when upgrading to 1.45.3 I am getting no connection. Always Getting Invalid Username
when trying to connect via connection string. So I went back to 1.44.

Betsy_Button · 2025-03-04T20:50:30.286Z

Hi @eckard_gehrke, a few questions to help us understand what’s going on a bit better and debug the issue:

What operating system are you using?
Is anything different in your connection string when you try to connect on version 1.45.3?
Can you share your Compass logs with us? Make sure to remove any sensitive information. https://www.mongodb.com/docs/compass/current/troubleshooting/logs/#in-the--top-menu-bar--click-help

eckard_gehrke · 2025-03-05T11:03:32.803Z

Hi, I am using windows 11, the db is in the “cloud”, I do not have access to log files. The connection string is identical in both versions.