MFA - allow add multiple security keys

Joel_Biddle · 2023-10-25T05:20:15.882Z

Currently you can only add a single security key for MFA. Best practice is to allow users to add multiple keys to prevent account lockout if the device is lost, destroyed, stolen or unavailable.

I’d suggest allowing up to five. These security keys could be a YubiKey, Android passkey, Windows Hello, Apple FaceID etc - some might be cross-platform and others might be platform authenticators.

A common scenario is you are at a different computer and left your security key behind and now you can’t login (but you could 've just used your phone if you had been able to set it up too) - same with overseas travel.

This should be pretty straightforward to implement but you’ll need to allow the user to input a nickname for the key so they can delete it specifically. Have a look at GitHub’s implementation.

This should also reduce the number of tickets I’m sure you get for account lockout due to these scenarios.

RalfBergs · 2024-11-11T04:15:17.677Z

I agree.

Plus the current UI is very limited. You cannot even see which (single!) passkey you have currently associated with your account, i. e. a comment/name you may have assigned when creating the passkey/associating it with your account.

Probably this was the minimum functionality they needed to deliver, but now it’s time to extend it to what people usually expect as “complete.”

Taras_Pedko · 2024-12-28T13:26:02.036Z

One year later, and this feature is still missing. Having only one Key associated with an account is not good practice. You lose real customers if they can’t log in to their account. Please add the option to add more keys per account.