Hi @Jason_Hill,
Welcome to the MongoDB Community forums 
To assist you more effectively, could you please provide additional details? Here are some specific points that would be helpful:
- Any error messages or exceptions encountered during the intermittent failures.
- Server and driver version compatibility details (MongoDB server version and the specific version of the C# driver).
- Server logs related to the update operation from your MongoDB instance.
- A more extensive code snippet surrounding the
UpdateOneAsync call.
- Any further information on the MongoDB server’s status and connectivity.
These details will help the community members better understand and troubleshoot the issue you’re facing. Feel free to share any other relevant information that might be useful.
Best regards,
Kushagra