Failed to open minidump file - Access is denied

Mahesh_Kuber · 2024-07-23T21:04:09.175Z

Hi there,

Could I request you to have a look at below and kindly respond please? I will be very grateful if you could kindly share your thoughts on this issue please ?

There are few threads on internet on similar issue but sadly I am still facing the issue.

I am using Windows 10 (with Intel processor) and have installed on mongoDB on C drive and there is approx. 25+ GB free space (after MongoDB installation)
There is no antivirus on my computer.

First, I tried the 7.0.12(Current) version, but it did not work so I tried 6.0.16 but it also did not work. The MongoDB server is not starting at all. Its throwing below error. I had restarted computer after installation.

I have spent lot of time exploring web to find solution but sadly nothing helped to resolve the issue.

I tried to start the service as Administrator but getting below error.

C:\WINDOWS>net start mongoDB
The MongoDB Server (MongoDB) service is starting…
The MongoDB Server (MongoDB) service could not be started.
More help is available by typing NET HELPMSG 3523.

C:\WINDOWS>NET HELPMSG 3523

The *** service could not be started.

When I tried to start the service from “Services”, I get below error :
Windows could not start the MongoDB Server (MongoDB) service on Local Computer

Error 1087: The process terminated unexpectedly.

Fulle Log from mongod.log →

“Failed to open minidump file”,“attr”:{“dumpName”:“C:\Program Files\MongoDB\Server\6.0\bin\mongod.2024-07-18T14-40-57.mdmp”,“error”:“Access is denied.”}}
{“t”:{“$date”:“2024-07-18T15:40:57.111+01:00”},“s”:“F”, “c”:“CONTROL”, “id”:23137, “ctx”:“initandlisten”,“msg”:“*** immediate exit due to unhandled exception”}

{“t”:{“$date”:“2024-07-18T17:09:45.061+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:20698, “ctx”:“-”,“msg”:“***** SERVER RESTARTED “}
{“t”:{”$date":“2024-07-18T17:09:45.064+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:23285, “ctx”:“-”,“msg”:“Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols ‘none’”}
{“t”:{“$date”:“2024-07-18T17:09:47.713+01:00”},“s”:“I”, “c”:“NETWORK”, “id”:4915701, “ctx”:“-”,“msg”:“Initialized wire specification”,“attr”:{“spec”:{“incomingExternalClient”:{“minWireVersion”:0,“maxWireVersion”:17},“incomingInternalClient”:{“minWireVersion”:0,“maxWireVersion”:17},“outgoing”:{“minWireVersion”:6,“maxWireVersion”:17},“isInternalClient”:true}}}
{“t”:{“$date”:“2024-07-18T17:09:47.714+01:00”},“s”:“I”, “c”:“NETWORK”, “id”:4648602, “ctx”:“thread1”,“msg”:“Implicit TCP FastOpen in use.”}
{“t”:{“$date”:“2024-07-18T17:09:47.718+01:00”},“s”:“I”, “c”:“REPL”, “id”:5123008, “ctx”:“thread1”,“msg”:“Successfully registered PrimaryOnlyService”,“attr”:{“service”:“TenantMigrationDonorService”,“namespace”:“config.tenantMigrationDonors”}}
{“t”:{“$date”:“2024-07-18T17:09:47.718+01:00”},“s”:“I”, “c”:“REPL”, “id”:5123008, “ctx”:“thread1”,“msg”:“Successfully registered PrimaryOnlyService”,“attr”:{“service”:“TenantMigrationRecipientService”,“namespace”:“config.tenantMigrationRecipients”}}
{“t”:{“$date”:“2024-07-18T17:09:47.719+01:00”},“s”:“I”, “c”:“REPL”, “id”:5123008, “ctx”:“thread1”,“msg”:“Successfully registered PrimaryOnlyService”,“attr”:{“service”:“ShardSplitDonorService”,“namespace”:“config.tenantSplitDonors”}}
{“t”:{“$date”:“2024-07-18T17:09:47.719+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:5945603, “ctx”:“thread1”,“msg”:“Multi threading initialized”}
{“t”:{“$date”:“2024-07-18T17:09:47.719+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:23316, “ctx”:“thread1”,“msg”:“Trying to start Windows service”,“attr”:{“serviceName”:“MongoDB”}}
{“t”:{“$date”:“2024-07-18T17:09:47.721+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:4615611, “ctx”:“initandlisten”,“msg”:“MongoDB starting”,“attr”:{“pid”:4988,“port”:27017,“dbPath”:“C:/Program Files/MongoDB/Server/6.0/data”,“architecture”:“64-bit”,“host”:“Microsoft-PC”}}
{“t”:{“$date”:“2024-07-18T17:09:47.721+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:23398, “ctx”:“initandlisten”,“msg”:“Target operating system minimum version”,“attr”:{“targetMinOS”:“Windows 7/Windows Server 2008 R2”}}
{“t”:{“$date”:“2024-07-18T17:09:47.722+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:23403, “ctx”:“initandlisten”,“msg”:“Build Info”,“attr”:{“buildInfo”:{“version”:“6.0.16”,“gitVersion”:“1bbe71e91a41b097b19d036dee47b861b3f27181”,“modules”:,“allocator”:“tcmalloc”,“environment”:{“distmod”:“windows”,“distarch”:“x86_64”,“target_arch”:“x86_64”}}}}
{“t”:{“$date”:“2024-07-18T17:09:47.722+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:51765, “ctx”:“initandlisten”,“msg”:“Operating System”,“attr”:{“os”:{“name”:“Microsoft Windows 10”,“version”:“10.0 (build 19045)”}}}
{“t”:{“$date”:“2024-07-18T17:09:47.722+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:21951, “ctx”:“initandlisten”,“msg”:“Options set by command line”,“attr”:{“options”:{“config”:“C:\Program Files\MongoDB\Server\6.0\bin\mongod.cfg”,“net”:{“bindIp”:“127.0.0.1”,“port”:27017},“service”:true,“storage”:{“dbPath”:“C:\Program Files\MongoDB\Server\6.0\data”,“journal”:{“enabled”:true}},“systemLog”:{“destination”:“file”,“logAppend”:true,“path”:“C:\Program Files\MongoDB\Server\6.0\log\mongod.log”}}}}
{“t”:{“$date”:“2024-07-18T17:09:47.734+01:00”},“s”:“W”, “c”:“STORAGE”, “id”:22271, “ctx”:“initandlisten”,“msg”:“Detected unclean shutdown - Lock file is not empty”,“attr”:{“lockFile”:“C:\Program Files\MongoDB\Server\6.0\data\mongod.lock”}}
{“t”:{“$date”:“2024-07-18T17:09:47.735+01:00”},“s”:“I”, “c”:“STORAGE”, “id”:22270, “ctx”:“initandlisten”,“msg”:“Storage engine to use detected by data files”,“attr”:{“dbpath”:“C:/Program Files/MongoDB/Server/6.0/data”,“storageEngine”:“wiredTiger”}}
{“t”:{“$date”:“2024-07-18T17:09:47.735+01:00”},“s”:“W”, “c”:“STORAGE”, “id”:22302, “ctx”:“initandlisten”,“msg”:“Recovering data from the last clean checkpoint.”}
{“t”:{“$date”:“2024-07-18T17:09:47.735+01:00”},“s”:“I”, “c”:“STORAGE”, “id”:22315, “ctx”:“initandlisten”,“msg”:“Opening WiredTiger”,“attr”:{“config”:“create,cache_size=1529M,session_max=33000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,remove=true,path=journal,compressor=snappy),builtin_extension_config=(zstd=(compression_level=6)),file_manager=(close_idle_time=600,close_scan_interval=10,close_handle_minimum=2000),statistics_log=(wait=0),json_output=(error,message),verbose=[recovery_progress:1,checkpoint_progress:1,compact_progress:1,backup:0,checkpoint:0,compact:0,evict:0,history_store:0,recovery:0,rts:0,salvage:0,tiered:0,timestamp:0,transaction:0,verify:0,log:0],”}}
{“t”:{“$date”:“2024-07-18T17:09:48.575+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318988,“ts_usec”:575462,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Recovering log 2 through 3”}}}
{“t”:{“$date”:“2024-07-18T17:09:48.770+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318988,“ts_usec”:770440,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Recovering log 3 through 3”}}}
{“t”:{“$date”:“2024-07-18T17:09:48.977+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318988,“ts_usec”:976829,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Main recovery loop: starting at 2/256 to 3/256”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.249+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:248692,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Recovering log 2 through 3”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.440+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:440322,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Recovering log 3 through 3”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.628+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:627321,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“recovery log replay has successfully finished and ran for 1054 milliseconds”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.628+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:628319,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Set global recovery timestamp: (0, 0)”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.628+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:628319,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“Set global oldest timestamp: (0, 0)”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.629+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:628319,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“recovery rollback to stable has successfully finished and ran for 0 milliseconds”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.695+01:00”},“s”:“I”, “c”:“WTCHKPT”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:694316,“thread”:“4988:140717531224208”,“session_name”:“WT_SESSION.checkpoint”,“category”:“WT_VERB_CHECKPOINT_PROGRESS”,“category_id”:6,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“saving checkpoint snapshot min: 1, snapshot max: 1 snapshot count: 0, oldest timestamp: (0, 0) , meta checkpoint timestamp: (0, 0) base write gen: 8”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.862+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:862305,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“recovery checkpoint has successfully finished and ran for 167 milliseconds”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.863+01:00”},“s”:“I”, “c”:“WTRECOV”, “id”:22430, “ctx”:“initandlisten”,“msg”:“WiredTiger message”,“attr”:{“message”:{“ts_sec”:1721318989,“ts_usec”:863298,“thread”:“4988:140717531224208”,“session_name”:“txn-recover”,“category”:“WT_VERB_RECOVERY_PROGRESS”,“category_id”:30,“verbose_level”:“DEBUG”,“verbose_level_id”:1,“msg”:“recovery was completed successfully and took 1290ms, including 1054ms for the log replay, 0ms for the rollback to stable, and 167ms for the checkpoint.”}}}
{“t”:{“$date”:“2024-07-18T17:09:49.885+01:00”},“s”:“I”, “c”:“STORAGE”, “id”:4795906, “ctx”:“initandlisten”,“msg”:“WiredTiger opened”,“attr”:{“durationMillis”:2149}}
{“t”:{“$date”:“2024-07-18T17:09:49.885+01:00”},“s”:“I”, “c”:“RECOVERY”, “id”:23987, “ctx”:“initandlisten”,“msg”:“WiredTiger recoveryTimestamp”,“attr”:{“recoveryTimestamp”:{“$timestamp”:{“t”:0,“i”:0}}}}
{“t”:{“$date”:“2024-07-18T17:09:50.065+01:00”},“s”:“W”, “c”:“CONTROL”, “id”:22120, “ctx”:“initandlisten”,“msg”:“Access control is not enabled for the database. Read and write access to data and configuration is unrestricted”,“tags”:[“startupWarnings”]}
{“t”:{“$date”:“2024-07-18T17:09:50.068+01:00”},“s”:“F”, “c”:“CONTROL”, “id”:23134, “ctx”:“initandlisten”,“msg”:“Unhandled exception”,“attr”:{“exceptionString”:“0xC000001D”,“addressString”:“0x00007FF6CE90F1FC”}}
{“t”:{“$date”:“2024-07-18T17:09:50.068+01:00”},“s”:“F”, “c”:“CONTROL”, “id”:23136, “ctx”:“initandlisten”,“msg”:" stack trace for unhandled exception:“}
{“t”:{”$date":“2024-07-18T17:10:00.959+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:31380, “ctx”:“initandlisten”,“msg”:“BACKTRACE”,“attr”:{“bt”:{“backtrace”:[{“a”:“7FF6CE90F1FC”,“module”:“mongod.exe”,“file”:“…/src/third_party/immer/dist/immer/detail/hamts/node.hpp”,“line”:883,“s”:“immer::detail::hamts::node<std::pair<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase>,immer::map<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase,mongo::StringMapHasher,mongo::StringMapEq,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::hash_key,immer::map<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase,mongo::StringMapHasher,mongo::StringMapEq,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::equal_key,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::copy_inner_insert_value”,“s+”:“2C”},{“a”:“7FF6CE915048”,“module”:“mongod.exe”,“file”:“…/src/third_party/immer/dist/immer/detail/hamts/champ.hpp”,“line”:615,“s”:“immer::detail::hamts::champ<std::pair<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase>,immer::map<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase,mongo::StringMapHasher,mongo::StringMapEq,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::hash_key,immer::map<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase,mongo::StringMapHasher,mongo::StringMapEq,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::equal_key,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::do_add”,“s+”:“508”},{“a”:“7FF6CE9241A8”,“module”:“mongod.exe”,“file”:“…/src/third_party/immer/dist/immer/map.hpp”,“line”:400,“s”:“immer::map<std::basic_string<char,std::char_traits,std::allocator >,mongo::ViewsForDatabase,mongo::StringMapHasher,mongo::StringMapEq,immer::memory_policyimmer::heap_policyimmer::cpp_heap,immer::refcount_policy,void,immer::no_transience_policy,1,1,5>::set”,“s+”:“128”},{“a”:“7FF6CE921509”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/catalog/collection_catalog.cpp”,“line”:677,“s”:“mongo::CollectionCatalog::onOpenDatabase”,“s+”:“C9”},{“a”:“7FF6CD6DB42A”,“module”:“mongod.exe”,“file”:“C:/Program Files/Microsoft Visual Studio/2022/Professional/VC/Tools/MSVC/14.31.31103/include/functional”,“line”:834,“s”:“std::_Func_impl_no_alloc<<lambda_bc3b1f09ce509252983effd6f6a8d910>,void,mongo::CollectionCatalog &>::_Do_call”,“s+”:“4A”},{“a”:“7FF6CE9256D6”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/catalog/collection_catalog.cpp”,“line”:450,“s”:“mongo::CollectionCatalog::write”,“s+”:“76”},{“a”:“7FF6CD6E028E”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/catalog/database_impl.cpp”,“line”:209,“s”:“mongo::DatabaseImpl::init”,“s+”:“8AE”},{“a”:“7FF6CD6E62EC”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/catalog/database_holder_impl.cpp”,“line”:162,“s”:“mongo::DatabaseHolderImpl::openDb”,“s+”:“36C”},{“a”:“7FF6CDACA05C”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/catalog_raii.cpp”,“line”:202,“s”:“mongo::AutoGetDb::ensureDbExists”,“s+”:“9C”},{“a”:“7FF6CCDAC00B”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/repl/storage_interface_impl.cpp”,“line”:482,“s”:“<lambda_6a35877d5d9ee76a94896f76288ecddc>::operator()”,“s+”:“12B”},{“a”:“7FF6CCDA7920”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/concurrency/exception_util.h”,“line”:121,“s”:“mongo::writeConflictRetry<<lambda_6a35877d5d9ee76a94896f76288ecddc> >”,“s+”:“B0”},{“a”:“7FF6CCDAF818”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/repl/storage_interface_impl.cpp”,“line”:480,“s”:“mongo::repl::StorageInterfaceImpl::createCollection”,“s+”:“A8”},{“a”:“7FF6CD8534B0”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/commands/feature_compatibility_version.cpp”,“line”:360,“s”:“mongo::FeatureCompatibilityVersion::setIfCleanStartup”,“s+”:“190”},{“a”:“7FF6CCCE61C8”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/startup_recovery.cpp”,“line”:712,“s”:“mongo::startup_recovery::repairAndRecoverDatabases”,“s+”:“D8”},{“a”:“7FF6CCCCA3AE”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/mongod_main.cpp”,“line”:558,“s”:“mongo::anonymous namespace’::_initAndListen",“s+”:“F8E”},{“a”:“7FF6CCCCC7AE”,“module”:“mongod.exe”,“file”:“…/src/mongo/db/mongod_main.cpp”,“line”:971,“s”:“mongo::anonymous namespace’::initAndListen”,“s+”:“1E”},{“a”:“7FF6CD5793D3”,“module”:“mongod.exe”,“file”:“…/src/mongo/util/ntservice.cpp”,“line”:599,“s”:“mongo::ntservice::initService”,“s+”:“53”},{“a”:“7FFB5A8DDFD8”,“module”:“sechost.dll”,“s”:“WaitServiceState”,“s+”:“328”},{“a”:“7FFB5A767374”,“module”:“KERNEL32.DLL”,“s”:“BaseThreadInitThunk”,“s+”:“14”}]}},“tags”:}
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{“t”:{“$date”:“2024-07-18T17:10:00.964+01:00”},“s”:“I”, “c”:“CONTROL”, “id”:23131, “ctx”:“initandlisten”,“msg”:“Failed to open minidump file”,“attr”:{“dumpName”:“C:\Program Files\MongoDB\Server\6.0\bin\mongod.2024-07-18T16-10-00.mdmp”,“error”:“Access is denied.”}}
{“t”:{“$date”:“2024-07-18T17:10:00.964+01:00”},“s”:“F”, “c”:“CONTROL”, “id”:23137, “ctx”:“initandlisten”,“msg”:”* immediate exit due to unhandled exception”}

Mahesh_Kuber · 2024-07-31T11:59:29.021Z

Hi, can someone kindly assist please ? any thoughts please ?

Alekssandher · 2024-10-25T13:48:25.777Z

Our problems are not exactly the same, but I solved the issue i was having just uninstalling the mongodb and compass, also i deleted the folders MongoDb in ProgramFiles folder and the folder MongoDb in my other SSD, then i installed the MongoDb again and now it’s working. You’ll have to make a backup of your databases if you don’t want to lose them.