Fail to link my MongoDB account with Github accunt

George_Lee · 2024-05-20T06:36:09.650Z

I have access to the Github student developer pack and am trying to link my Github account with my MongoDB account to get free MongoDB certification.

However, when I tried to login MongoDB with my Github account, I hit the error “Please disable your multi-factor authentication before continuing.” This error still occur even I disabled the two-factor authentication in Github.

Screenshot 2024-05-19 at 11.05.03 PM1494×1166 61.9 KB

As a result, I get struck and fail to link my Github account. Would you please help to check and advise?

Aiyana_McConnell · 2024-05-20T15:54:45.730Z

Hi there, welcome to the forums!

Please be aware that creating your MongoDB account using your GitHub account will not result in you receiving MongoDB student benefits through the GitHub Student Developer Pack. You simply need to enter your GitHub credentials at MongoDB Student Pack regardless of how you’ve created your MongoDB account.

Considering the error you’re encountering, I would recommend simply creating your MongoDB account without using your GitHub account but using the same email address that your GitHub account uses. Then, go to MongoDB Student Pack and enter your GitHub credentials to verify that you have active GitHub Student Developer Pack benefits. From there, you can complete the learning path on MongoDB University. You’ll be emailed your free certification voucher after completing the learning path.

Best of luck!

system · 2024-07-19T15:55:36.269Z

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