Can't connect to atlas cluster from IDE

Dinesh_Boara · 2020-10-09T02:51:02.593Z

I’m running the following from the IDE terminal

mongo “mongodb+srv://sandbox.bdun6.mongodb.net/sample_airbnb” --username m001-student

Getting the following error

3 total, 0 passed, 0 skipped:
[FAIL] “Successfully connected to the Atlas Cluster”

Did you use the right command with the Atlas provided connection string?

[FAIL] “The cluster name is Sandbox”

Did you name your Atlas cluster Sandbox?

[FAIL] “The username is m001-student”

Did you create a username m001-student?

I checked the cluster name is sandbox . I’ve network access set . I’ve the user created .
Is my db name correct ? Where do i get the dbname from ?

anything wrong with my above connection

Ramachandra_Tummala · 2020-10-09T02:56:57.957Z

Please show screenshot where you connected to your cluster

Dinesh_Boara · 2020-10-09T03:14:26.072Z

image1920×1080 293 KB

Brandon_Barclay · 2020-10-09T05:10:10.747Z

It’s probably case sensitive naming. So you probably have “sandbox” but it needs to be “Sandbox” with a capital S.

Shubham_Ranjan · 2020-10-09T11:05:04.114Z

HI @Dinesh_Boara,

You have entered the connection string in the wrong section i.e. editor section.

Please take a look at this thread for the resolution of the issue.

~ Shubham

Dinesh_Boara · 2020-10-09T13:19:00.370Z

actually i entered in the terminal . The editor section i just pasted what i had copied .
Whats the db name supposed to be ? I put sample_airbnb but thats a collection not dbname . Any idea

Dinesh_Boara · 2020-10-09T13:19:51.071Z

Brandon , i had tried both small s and capital S . Same issue .

Dinesh_Boara · 2020-10-09T13:20:36.724Z

Can someone tell me whats the dbname for this ? Could not find it anywhere . Is it test ?

akhil_guntur · 2020-10-09T16:13:47.124Z

cluster_error885×636 22.1 KB

I also can’t seem to connect.

Ramachandra_Tummala · 2020-10-10T01:04:43.091Z

Yes you can use test
Once connected you can switch the DB

Are you still facing issues?
I can connect to your cluster

btw:sample_airbnb is a db not collection

Ramachandra_Tummala · 2020-10-10T01:05:55.165Z

Please check status of your Sandbox cluster in Atlas
Do you see any errors?
Have you whitelisted your ip?

Harshita_Kaur · 2020-10-10T10:42:10.817Z

Hey @Ramachandra_37567
I am having the same issue. I tried using test and sample_airbnb as DB yet I was unable to connect my Atlas Cluster. Could you help me figure it out please?
Thanks

steevej · 2020-10-10T12:12:23.401Z

Please post a screenshot of what your are doing that shows the error you are getting.

And please do it in a new thread as it simplify thing when one thread is one problem from one person.

Dinesh_Boara · 2020-10-10T14:24:57.696Z

I’m able to connect now , not sure what changed . Was not earlier

akhil_guntur · 2020-10-11T18:41:20.083Z

Yeah. The status of Sandbox is up. I whitelisted my ip too.

I am using the following command:
mongo “mongodb+srv://sandbox.brdnv.mongodb.net/test” --username m001-student

Ramachandra_Tummala · 2020-10-12T02:31:59.586Z

I can connect to your cluster
sample_weatherdata 0.002GB
MongoDB Enterprise atlas-10ghqx-shard-0:PRIMARY> exit
bye

Could be quotes issue?
Use straight quotes or try without quotes

Shubham_Ranjan · 2020-10-13T10:37:43.381Z

Hi @Dinesh_Boara,

On another topic

Brandon , i had tried both small s and capital S . Same issue .

We have fixed the issue related to the name of the cluster.

Shubham_Ranjan · 2020-10-13T10:41:59.216Z

On another topic

mongo “mongodb+srv://sandbox.brdnv.mongodb.net/test” --username m001-student

Hi @akhil_guntur,

Just like @Ramachandra_37567, I’m also able to connect to you cluster using this connection string.

mongo "mongodb+srv://sandbox.brdnv.mongodb.net/test" --username m001-student -p m001-mongodb-basics

Screenshot 2020-10-13 at 4.10.27 PM

Please try this connection string and let us know if you are still getting any error.

~ Shubham

Shubham_Ranjan · 2020-10-13T10:43:16.885Z

Hi @Harshita_Kaur,

On another topic

I am having the same issue. I tried using test and sample_airbnb as DB yet I was unable to connect my Atlas Cluster. Could you help me figure it out please?
Thanks

Please share a screenshot of the error message that you are getting and the connection string that you are using.

system · 2022-09-14T00:41:27.338Z