Cannot claim $50 Atlas credits

Moiz_Ghansar · 2025-02-04T14:06:03.634Z

As the title says, I cannot redeem my Atlas $50 free credits code. It says ‘the coupon is either applied before start date or after end date’, even though I have generated the code today itself.
Will be grateful for any help. Thank you.

Aiyana_McConnell · 2025-02-04T17:13:56.936Z

Hi Moiz and welcome to the forums! I am going to reach out to you via DMs to get some more information so we can help you resolve this issue.

Moiz_Ghansar · 2025-02-18T18:50:30.983Z

Hello, I have replied to your DM.

Chairil_Fauzi_Firmansyah · 2025-03-14T15:01:54.741Z

Hi, i had same problem too. Please approach me

Aiyana_McConnell · 2025-03-14T15:28:14.716Z

Hi there and welcome to the forums!

We’re working quickly to resolve the issue you encountered. If you check back in early next week (Monday or Tuesday), you should be able to generate your Atlas code. We apologize for the inconvenience and appreciate your patience.

Gustavo_Freitas · 2025-03-19T11:36:22.370Z

Hello!, I’ve encountered the same problem, I just requested the code today and when I tried to claim it, it showed the same error as above

Gustavo_Freitas · 2025-03-19T11:46:42.125Z

Hello!, I’ve encountered the same problem, I just requested the code today and when I tried to claim it, it showed the same error as above

Juan_Garzon · 2025-06-25T10:56:54.740Z

Good evening, I also have same problem.

Moiz_Ghansar · 2025-06-25T12:33:44.679Z

I opened the issue in February and the issue is yet to be resolved. It’s not a big problem for me because I did not pay for anything but I did spend some time waiting for it to be fixed. I ended up self-hosting a MongoDB database.
To anyone else having this problem, I would suggest working with some alternative solution.

Michael_Eleman1 · 2025-08-01T09:14:17.852Z

Hello i have encountered the same issue of not being able to apply or rather get the coupon.Please Advice.

Aiyana_McConnell · 2025-08-12T17:25:48.692Z

There appear to be a few different issues related to Atlas codes being discussed in this topic. I will try to provide some guidance.

Not being able to generate an Atlas code on mongodb.com/students/Getting the “Database empty” error message

This was a known issue back in May of this year and has since been resolved. Students who have successfully verified enrollment in the GitHub Student Developer Pack should be able to generate Atlas codes on mongodb.com/students without issue.

Getting the 'coupon is either applied before start date or after end date’ message when trying to apply an Atlas code to an Atlas account.

This either means that your Atlas code is expired or it means that you’ve already applied the code to another Atlas account. All MongoDB Atlas codes have expiration dates (typically 6 months from creation, 12 months once applied to an Atlas account) by default and because of this, we recommend that students not generate their Atlas code until they are ready to use it.

Pranay_Haldiya · 2025-09-08T09:31:05.749Z

Hello, I am also facing the start/end date issue can you help me out

NITESH_YT · 2025-09-29T14:31:38.719Z

i had the same issue today that i am unable to get my $50 credit of mongoDB Atlas