Cannot access MongoDB University with Github student developer pack

David_Jetsupphasuk · 2022-11-18T04:03:08.556Z

Hello,

I am receiving this error when trying to log in as my github account when trying to access MongoDB University: “We were unable to log you in with that login method. Log in with the current social provider linked to your account, either Google or GitHub. Otherwise, enter your email address and click “Forgot Password” to reset your password and unlink from the social provider.”

I also already set my email address to be public on my github account.

Aiyana_McConnell · 2022-11-18T17:46:29.787Z

Hi David,

Welcome to the forums! I’m sorry you’re experiencing this issue. I’m going to reach out to you via DM to try to resolve this.

Aiyana_McConnell · 2022-11-21T22:19:19.397Z

In case anyone else encounters this issue, it was resolved by following the password reset instructions.

system · 2022-11-26T22:19:21.166Z

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